APPRENTICE SALES EXECUTIVE
B & B MARKETING LTD
Sheffield, S4 7UQ
Closes on Thursday 31 October
Posted on 5 September 2024
Summary
We will strive to support you and help you achieve your goals and ambitions. Building on their well-established roots, we are looking to grow and expand their successful appointment generator/ telesales team. We are looking for Appointment Makers/ Telesales Agents to contact pre-existing clients to book them in for domestic cleaning services.
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Training course
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Sales executive (level 4)
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Hours
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Monday - Friday, 10.00am - 7.00pm.
39 hours a week
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Possible start date
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Friday 1 November
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and
work alongside experienced staff.
What you’ll do at work
- Outbound calling
- Appointment setting
- Taking card payments
- Data updating
- Diary filling
Where you’ll work
I D B House, Room 8/9
70 Savile Street East
Sheffield
S4 7UQ
Training
An apprenticeship includes regular training with a college or
other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SHEFFIELD COLLEGE, THE
Your training course
Sales executive (level 4)
Equal to higher national certificate (HNC)
Course contents
Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Your training plan
- Level 4 Sales Executive Apprenticeship Standard
- Training given in Sheffield in office
- External training to be confirmed
Requirements
Desirable qualifications
Other in:
Let the company know about other relevant qualifications and industry experience you have. They can
adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Customer care skills
- Number skills
- Non judgemental
- common sense and decency
Other requirements
Repetative conversations.
About this company
We are a small sales team, looking to expand.
We are NOT like your usual call centres. This is for life, if that's what you want.
You will not be fired from this job, by management.
You will fire yourself if you don't follow rules.
After this apprenticeship
- Sales exectutive leading to team leader
Ask a question
The contact for this apprenticeship is:
B & B MARKETING LTD
Pav AKHTAR
pav@pepto.co.uk
The reference code for this apprenticeship is
VAC1000275049.
Apply now
Closes on Thursday 31 October
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