Sales Apprentice

CHANNI B LIMITED .

Bath, BA1 1BZ

Closes tomorrow (Friday 20 September at 11:59pm)

Posted on 5 September 2024

Print

Contents

Summary

The apprentice here at Chanii B will teach how to make amazing sales to women who love beautiful shoes, grow personal confidence and work a long side Chantal the designer. Chantal offers an excellent learning platform for anyone who wants to be in the fashion industry or sales industry.

Annual wage
£11,648 a year

Minimum wage rates (opens in new tab)

Training course
Customer service practitioner (level 2)
Hours
10.00am - 5.00pm. 4- 5 days per week in the shop. Days to be confirmed.

35 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Selling luxury shoes and handbags.
  • Arranging and making displays for the shop and other needed areas.
  • Sorting and arranging stock - moving stock and tracking sales.
  • Photographing products, making reels and posts in the shop for social media.
  • Learning about product and benefits and features of theproduct.
  • Working on the back part of the website to keep it updated.
  • Working on Procreate or canvas to edit and design flyers or colour-ups of existing styles.
  • Assisting the designer with day-to-day tasks.
  • Pop-up events- if applicable and working with the designer.

Where you’ll work

9 milson place

Bath

BA1 1BZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BATH COLLEGE

Your training course

Customer service practitioner (level 2)

Equal to GCSE

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

    • Your training plan

    Customer Service Practitioner Standard Level 2 qualification.
    Training schedule has yet to be agreed. Details will be made available at a later date.

    Requirements

    Essential qualifications

    GCSE in:

    • Maths (grade 3 or above)
    • Maths (grade 3 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Creative
    • Initiative
    • Non judgemental

    About this company

    Working close with the designer of Chanii B. The shop is the headquarters for the global reach Chantal works with. Designing her shoes in Portugal. Meeting the customer in the shop and selling them the beautiful pieces of art she creates. Chantal showcases her designs in Canada, USA and new this season is Italy. Chantal makes her shoes in very small family factories and develops them from the ground up creating comfort and style in every pair. The brand has become an obsessive love for many women. We have just recently won for the second year the Luxury Footwear award plus 3 best rated shops in Bath. This shop has been in Bath for 12 years.

    https://chaniibshoes.com/?gad_source=1&gclid=CjwKCAjw2dG1BhB4EiwA998cqA7oDConm4TFd6VLZSPX1LVWePKdvty (opens in new tab)

    After this apprenticeship

    Upon completion of the apprenticeship, you will have completed a Customer Service Level 2 apprenticeship standard.

    Ask a question

    The contact for this apprenticeship is:

    BATH COLLEGE

    Laura Joy

    laura.joy@bathcollege.ac.uk

    01225328752

    The reference code for this apprenticeship is VAC1000275023.

    Apply now

    Closes tomorrow (Friday 20 September at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.