Business Administrator Apprentice

Summary

Summerbridge have a vacancy for a Business Administrator apprentice to join their team. This excellent opportunity will include all aspects of office duties including dealing with customers, inputting date, and sales order processing. This is a fantastic opportunity for anyone who is willing to learn.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday 7:45am - 16:30pm and Friday 7:45am - 12:45pm
37 hours a week
Possible start date: Monday 30 September
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This role will be based within our commercial team.

The main roles and responsibilities will be:

Supporting day-to-day activities within a busy sales environment
Back-up sales order processing
Back-up customer service
Meeting and greeting visitors
Supporting our quality team
Collection and input of data
Monitoring customer feedback
Assisting other key functions within our office
Be part of our stock take team
Assist the Commercial Manager with projects
Continuous improvement
Actively engage with the teams around you and collaborate toward our drive for excellence
Use and improve current processes
Professional development
Use every learning experience to further develop yourself and your role; ask questions
Become an integral part of the commercial team.
Attend review meetings and contribute positively towards your own path

Where you’ll work

26

Springfield Way

Anlaby

East Yorkshire

HU10 6RJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

KINGSTON UPON HULL CITY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Math (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Team working
Listening Skills
Pleasant and engaging manner
Willing to learn
Reliable and Punctual

Other requirements

Applicant must attend HTAE initial assessment and interview process to be considered for shortlisting by the company, invites to these sessions will be sent via the email you have used to apply.

About this company

Summerbridge is the trading name of Humber Doors Ltd. founded in 1992, we are based in Anlaby to the west of Kingston Upon Hull where most of our 85+ staff are employed in the production of kitchen, bedroom and bathroom furniture. We supply the trade; whether that be house developers, student accommodation companies, merchants, retailers, or the leisure market with quality UK made products for these key rooms in the home. • Our furniture is supplied rigid, glue and dowelled or cam and pin jointed. • We offer a 6-year manufacturing guarantee on all products. • We offer a range of standard sized cabinets and doors and offer Made to Measure ranges too. • Many of our clients are supplied with an own label range to suit their market. • All products are supplied with 18mm backs. • Soft close mechanisms for doors and drawers are supplied as standard. • The majority of products supplied are fully colour co-ordinated cabinets internals to doors.

https://summerbridge.co.uk/ (opens in new tab)

After this apprenticeship

The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available.

Ask a question

The contact for this apprenticeship is:

KINGSTON UPON HULL CITY COUNCIL

Business Engagement Team

business.engagement@hullcc.gov.uk

01482 614157

The reference code for this apprenticeship is VAC1000274945.

Apply now

Closes in 3 days (Sunday 22 September at 11:59pm)

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