Business Administrator Apprentice - LCG – Find an apprenticeship

Summary

The successful applicant will complete and obtain a Level 3 Business Administration Apprenticeship Qualification through Learning Curve Group: 4-6 Weekly 1-2-1 Sessions with your tutor 20% Off The Job Training The course is a 14 months programme

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm - Full-Time.
40 hours a week
Possible start date: Saturday 21 September
Duration: 1 Year 2 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an Academy Administrator Apprentice you will be responsible for the day to day running of our administration needed for the academy, you will provide outstanding customer service to both internal and external visitors to the academy this will also include our learners, consistently going the extra mile for your customers. You will provide support to the academy manager when needed and have the ability to work alone and unsupervised.

As a Academy Admin Apprentice, you will complete a Level 3 Business Admin qualification and whilst you are employed with LCG you will have a dedicated tutor that would guide you through the apprenticeship programme.

Duties

To be responsible for the running of reception/front office and greet visitors.
To provide administration support to delivery manager and delivery staff within the academy.
Maintain knowledge of all funding and qualifications available in centre.
Management of learner onboarding.
Support Learner Recruitment Manager with high quality learner inductions.
Ensure all starts are processed timely within month.
Assist in the promotion and scheduling of recruitment and interview activities.
Provide impartial advice to learners.
Arrange and track inductions of new starts.
Support a timetable of learning as agreed with the Academy Manager.
To be responsible for input of student data onto MIS system and update as required.
Ensure ILPs are completed appropriate to individual learner requirements.
Complete registers and documentation to the required standards of the contract and ensure that these are communicated to colleagues within their required deadlines.
Establish and coordinate student’s personal files in centre and ensure audit compliance.
Send letters to learners/parents confirming place on course.
To monitor and track attendance on a daily basis - ensure registers are taken timely and any learners not attended contact is made.
To identify at-risk learners and inform manager.
Represent LCG at external events when required.
Take deposits from learners ready to start course.
Supporting learners with Bursary.
Arranging purchase orders and ordering resources for the skill centres, stock ordering and monitoring.
Facilitating Petty Cash and timely banking on a weekly.
Prepare for open events and taster sessions.
Administrations of full cost and bespoke training.
To attend all team meetings and take minutes accordingly.
Maintain a log of the equipment used by the learners in the centre and take appropriate measures to prevent the loss of equipment through theft.
Academy maintenance – monitored and reported if needed.
Invigilate exams when needed.
Work in collaboration with team members and the Academy Manager that meets LCG and external expectations.
Conduct your role in line with the company values and expected behaviours
Promote equal opportunities and recognition of diversity throughout the company
Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
Ensure confidentiality and professionalism at all times.
Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

Where you’ll work

Friends Provident House 13-14

South Parade

Leeds

LS1 5QS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING CURVE GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Administrative skills

About this company

Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centered around our learners – and that is how we believe it should be, as we impact on over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’.

After this apprenticeship

There is room for progression within the company upon completion on the apprenticeship.

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

Rosie Smith

rosie.smith@learningcurvegroup.co.uk

The reference code for this apprenticeship is VAC1000274909.

Apply now

Closes in 4 days (Friday 20 September)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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Business Administrator Apprentice - LCG

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