Level 3 Business Administrator Apprenticeship

Summary

Our client, Lincolnshire Action Trust are looking for an administration apprentice to provide administrative support for HR and volunteer processes over the full HR life cycle. Please see the below link to qualification information: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Annual wage: £13,772 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 37 hours, Monday to Friday, 9am to 5pm.
37 hours a week
Possible start date: Tuesday 5 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties:

1. To support the HR team in the delivery of HR services

2. To provide administration support to the HR team including scanning, copying, maintaining computerised records, collate and present data, word processing.

3. To support the HR Assistant with recruitment of new employees and volunteers, co-ordinate necessary references and vetting, liaising with other agencies where necessary and preparation of interview packs

4. To monitor the HR inbox, ensuring emails are dealt with by the appropriate person

5. To support continual development of processes and activities within the Department, automating where possible

6. To report staff absences to the relevant line manager and affiliated SLT member, ensuring they are recorded in HRIS

7. To organise meetings and training as requested by HR colleagues / senior management

8. To positively collaborate and foster excellent working relationships with volunteers, colleagues, line managers and all other staff within the organisation

9. To undertake required training and development necessary as part of the apprenticeship

10. To perform any other duties that are fitting to the role

Where you’ll work

3RD FLOOR

LINCOLN

37-39 NEWLAND

LINCOLN

LN1 1YA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LAGAT LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills

About this company

Call us on 01522 806611 or e-mail us at hello@LATcharity.org.uk Lincolnshire Action Trust was established in 2000 and works with a variety of agencies within the criminal justice system to reduce re-offending by working with individuals to address some of the issues and challenges which have resulted in their sentence.

After this apprenticeship

To be discussed

Ask a question

The contact for this apprenticeship is: