Level 3 Business Administration Apprentice (Dorbiere Pub Group)

Summary

An incredible opportunity to join the UK's largest drinks distributor! In this role you will be working closely with team leaders and managers to ensure all customers enquiries and internal duties are handled in a professional and efficient manner while undertaking day-to-day operations requirements, ensuring they are met.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, working hours confirmed at interview.
37 hours a week
Possible start date: Tuesday 29 October
Duration: 1 Year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will undertake administrative tasks within the office, playing a primary role in ensuring the office managers have adequate support to work efficiently
Working autonomously and as part of a team, the role will include
involvement with the coordination and implementation of office procedures
Frequently having responsibility for specific projects and tasks
Most of the work involves both oral and written communications, word processing and typing, and requires relevant skills such as IT, organisational and presentation skills, as well as the ability to multi-task and work well under pressure

Where you’ll work

Greengate Industrial Estate, Greenside Way

Middleton

Manchester

M24 1SW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STAFF SELECT LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
Functional Skills in English and maths if required
End point assessment
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
20% Off the job training

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade C / 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Presentation skills
Logical
Team working
Initiative

About this company

At the heart of your community since 1979, we know a thing or two about what it takes to be your local. We strive to achieve our core values of providing customers with quality service and uncontested value. Dorbiere is proud to operate 40 pubs, boasting a selection of community pubs, country inns and student bars throughout the Northeast, Northwest and the Midlands.

After this apprenticeship

Possible employment with the company for the right candidate.

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Natalie Marchewka

natalie.marchewka@novatraining.co.uk

The reference code for this apprenticeship is VAC1000274842.

Apply now

Closes on Monday 28 October

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