Legal Admin Apprentice

Summary

The Office Apprentice provides support for all the office departments. They report through to the Practice Manager, and the Managing Partner.

Annual wage: £16,546.40 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9am - 5pm
37 hours a week
Possible start date: Monday 30 September
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Reception cover for holidays and lunches
Taking client card payments
Franking the post and taking it to the post office daily
Diarising meetings and appointments for fee earners
Retrieving deeds/wills from archive
Petty cash
Banking cash and cheques
Monitoring the client bank account and advising fee earners of payments received
Client cheques out
Running weekly transfers lists for fee earners
Scanning and photocopying for all departments
Archiving

Where you’ll work

22 Denmark Centre

Fowler Street

South Shields

NE33 2LR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ZENITH PEOPLE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period. This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
IT skills
Organisation skills
Team working

Other requirements

Free Parking - Dress down Fridays

About this company

For over 140 years we have been meeting the legal needs of clients throughout the North East of England and beyond, often representing multiple generations of the same family. When you choose us to act on your behalf, you can be confident that you will receive expert guidance from solicitors, committed to providing services of the highest quality. Our partners have accumulated over 100 years of legal experience between them and this experience, combined with the consistent delivery of exceptional levels of client satisfaction, resulted in our firm being awarded the Lexcel quality mark by the Law Society for excellence in legal practice management and client care. We believe in providing a highly personalised service to our clients, emphasising the role of the solicitor as the critical contact point in all client relationships. All our solicitors are involved in leading the work of our firm and managing the client relationships. It is this personal one-to-one service that helps ensure your needs are met and your case progresses quickly and effectively.

After this apprenticeship

Potential full-time position available upon completion of apprenticeship

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