Apprentice Junior Estate Agent

Summary

n opportunity for an enthusiastic and organised individual to join a busy and successful estate agents within Folkestone. This is a customer-facing role with responsibility for providing the administrative support needed to secure successful property sales.

Annual wage

£12,646.40 a year

Minimum wage rates (opens in new tab)

Salary will be increased to minimum wage for age after 12 months in employment.

Training course

Junior estate agent (level 2)

Hours

Monday - Friday 9am-6pm and Saturday 9am-4pm. Candidate will work 5 days a week with Saturday availability (day off in the week in lieu). (38 hours per week)

38 hours a week

Possible start date

Monday 7 October

Duration

1 Year 2 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Accompanied viewings with prospective buyers

Dealing with telephone and email enquiries
Register vendor and applicant enquiries and booking relevant appointments
Following up enquiries
Inspections when required

Due to the nature of the role, i.e. visits to potential viewings and off site meetings, essential for a full UK Driving licence (not provisional) and a vehicle for their own use. Business mileage will be paid.

Where you’ll work

85 SANDGATE ROAD

FOLKESTONE

CT20 2AF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Junior estate agent (level 2)

Equal to GCSE

Course contents

To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.

To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.

To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.

Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.

Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.

Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.

To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.

To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.

Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.

Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Your training plan

All remote training via Teams supported with an online learning platform for submission of assignments and resources.

6 hours per week of recorded learning, minimum.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 3)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative
Patience
Driving licence
Vehicle for own use

Other requirements

Vacancy may close earlier than closing date if suitable candidate is found. Any applications not meeting essential criteria for role (Full UK licence and car) will be declined.

About this company

Estate and Lettings Agent in Folkestone.

Company benefits

Business mileage will be paid.

After this apprenticeship

To be retained as a full time employee with other training opportunities.

Ask a question

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