Apprentice Business Administrator

Summary

This is a great opportunity to work alongside an established phone business and take part in the day to day administration duties. This is a perfect role for anything who is interested in computers, phone and technology.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 9.00am - 5.00pm. Friday, 9.00am - 4.30pm (30 min lunch break).
37 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This is not a comprehensive list of all tasks which may be required of the postholder. It is illustrative of the general nature and level of responsibility of the work to be undertaken, commensurate with the grade.

Undertake general administrative and clerical duties including:

Text processing
Routine data input
E-mails
Reception
Telephone duties
Arranging meetings
Assisting and receiving visitors to the reception
Maintaining booking system for rooms
Maintaining appropriate stock levels of office consumables
Ordering supplies via the on-line ordering systems
Archiving

Where you’ll work

132 HANDSWORTH ROAD

SHEFFIELD

S9 4AE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SHEFFIELD CITY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business administrator Level 3 apprenticeship standard, including Functional Skills in English and maths if required
Training centre will be located at CDC , Cricket Inn Road, Sheffield , S2 1TR.
Training will be one day a week.

Requirements

Desirable qualifications

GCSE in:

Maths & English (grade 3)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

With over 25 years of experience, FoneFunShop is a leading global supplier of smartphone products and services. We provide the latest tech, accessories, parts, unlocking, repair equipment, and services, along with training for popular phone brands. Partnered with top mobile forensic tool providers, we offer solutions for data recovery and pen testing, including advanced reading equipment and Faraday bags for data protection.

https://www.fonefunshop.com/ (opens in new tab)

After this apprenticeship

Opportunity to move into full time position upon completion of apprenticeship

Ask a question

The contact for this apprenticeship is:

SHEFFIELD CITY COUNCIL

Tariq Ali

Tariq.Ali2@Sheffield.gov.uk

07717201012

The reference code for this apprenticeship is VAC1000274587.

Apply now

Closes in 8 days (Monday 30 September at 11:59pm)

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