Oasis Academy Don Valley - Business Administration Apprenticeship – Find an apprenticeship

Summary

As a Business Administrator Apprentice, you will play a vital role in the operation of the school’s administrative functions. This is an excellent opportunity to gain hands-on experience in a dynamic educational environment while working towards a nationally recognized qualification.

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

£6.40 an hour (based on 37.5 hours per week a year, the annual wage you will receive will actually be £9,120)

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8:00am - 4:00pm. Friday, 8:00 - 3:30pm (38 weeks term time only).

37 hours a week

Possible start date

Monday 7 October

Duration

1 Year 4 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
To provide reception services to students
To be able to work in a fast-paced reception area multi-tasking between reception duties
Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate sources of information
To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm personal
Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
Be the main contact point for staff with regards to Academy events of any one-day
Maintain a tidy and orderly reception area
Support with ParentPay account set-up, queries from parents and general support
Support with Bromcom queries from parents and general support for example MCAS, etc
Word processing and data input as directed
with duplicating, collating and distribution of information to parents/carers, staff, students and others
To ensure confidentiality at all times when dealing with issues regarding Staff, Students or Parents
Undertake general clerical duties when directed including photocopying, printing, laminating and filing
Franking outgoing post and sorting incoming mail
Provide refreshments to visitors when required
Support with Academy evening events for example, parent evenings, open evening etc
Make telephone calls to parents and carers as required
Send text messages and/or emails to parents and carers as required
Supervise students as required
Any other reasonable duties as directed by the Line Manager

General:

Promote an environment that safeguards and protects children and when necessary take responsibility for ensuring the appropriate child protection procedures are followed;
Ensure own professional competence remains sufficient to provide effective support by seeking support for your practice and development
Attend training including the Academy’s Training Days
Participate in the Academy’s Performance Management process
The person undertaking this role is expected to work within the policies, ethos and aims of the Academy and to carry out such other duties as may reasonably be assigned by the Principal.
The post holder will be expected to have an agreed flexible working pattern to ensure that all relevant functions, including extra-curricular activities, are fulfilled through direct dialogue with employees, contractors and community members.
The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment.
The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.
The post holder will be subject to performance objectives agreed annually with the relevant body and these objectives will be reviewed annually.

Where you’ll work

Leeds Road

Sheffield

S9 3TY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will be enrolled in a Level 3 Business Administrator Apprenticeship program.
This will include a combination of on-the-job training and coursework, with support from both the school and LMP Education (training provider).

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Initiative

Other requirements

LMP Education and Sporting Education are committed to anti-discrimination and equal opportunities for all. We are equally committed to Safer Recruitment Policies, Safeguarding, the Prevent Duty and promoting the welfare of children, young people and adults. To achieve our commitment, we will ensure continuous development and improvement of robust safeguarding processes and procedures that promote a culture of safeguarding amongst our staff and volunteers.

About this company

We will create a thriving Academy that is at the heart of our community, committed to developing successful learners for the future, through delivering outstanding outcomes for all. Through this we will ensure that our learners leave us prepared to have a positive impact on the world in their own unique way. We will aim to create an exciting, secure and happy environment, which provides opportunities for nurturing personal growth and fostering the development of enquiring minds. Our Academy will be a happy and vibrant place where expectations are high, everyone is valued and encouraged to be their very best, and given opportunities to make their dreams a reality.

https://www.oasisacademydonvalley.org/ (opens in new tab)

After this apprenticeship

We are looking for someone who would like to gain experience and if you have been a superstar throughout the apprenticeship course, then we will be looking at long-term employment.

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Katie

Katie.Munn@lmpeducation.org

02038364425

The reference code for this apprenticeship is VAC1000274566.

Apply now

Closes in 7 days (Monday 30 September at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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Oasis Academy Don Valley - Business Administration Apprenticeship

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