Retail Assistant Apprentice

TURNERS TOP SHOP LTD

BRIDGNORTH, WV16 4PP

Closes in 9 days (Monday 30 September at 11:59pm)

Posted on 3 September 2024

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Summary

Working as part of the team as a Retail Assistant Apprentice for a family run business in Bridgnorth. This will include serving customers on the shop floor.Taking payments at the till point. Replenishing stock, receiving incoming stock and taking customer orders.

Annual wage
£11,648 a year

Minimum wage rates (opens in new tab)

Employer will consider increasing salary after probation period in regards to reliability and performance

Training course
Retailer (level 2)
Hours
Will need to be flexible to work shift patterns which will include some weekends and evenings. Store opening Monday - Sunday. Hours/shifts will vary weekly between 7.00am - 9.00pm daily

35 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Serving Customers
  • Completing all tasks on shop floor including serving customers at till point
  • Replenishing stock on shelves
  • Taking customer orders
  • Recieving incoming product orders/deliveries
  • Checking of orders/ delivery notes
  • Ensuring health & hygiene 
  • General housekeeping

Where you’ll work

16-18 SYDNEY COTTAGE DRIVE

BRIDGNORTH

WV16 4PP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STAFF SELECT LTD

Your training course

Retailer (level 2)

Equal to GCSE

Course contents
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.

    • Your training plan

    Retailer Level 2 Apprenticeship Standard:

    • Inhouse training
    • Mentored
    • No day release

    More training information

    • Full support from coach to support learning 

    Requirements

    Desirable qualifications

    GCSE in:

    • English (grade 3)
    • Maths (grade 3)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Number skills
    • Logical
    • Team working
    • Initiative
    • Non judgemental
    • Patience
    • Physical fitness

    Other requirements

    Must have easy access to location and some shifts will start at 7.00am and end as late as 9.00pm. Shifts will be agreed a week in advance. Must be physically fit and well as standing for long periods of time on the shop floor. Must be reliable and hard working

    About this company

    Turners Top Shop are a long standing family run business situated in high town Bridgnorth. The store includes an Deli Counter with hot and cold food and a post office.

    After this apprenticeship

    • Can progress to Team Leader

    Ask a question

    The contact for this apprenticeship is:

    STAFF SELECT LTD

    Carolyn Marson

    Carolyn.marson@novatraining.co.uk

    07534486764

    The reference code for this apprenticeship is VAC1000274530.

    Apply now

    Closes in 9 days (Monday 30 September at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.