Apprentice Engineering Technician
VITALOGRAPH LTD
BUCKINGHAM, MK18 1SW
Closes in 14 days (Monday 30 September)
Posted on 2 September 2024
Summary
Our Healthcare team, based in Maids Moreton, Buckingham is seeking to recruit a full time, motivated Apprentice In-House Service Technician. The role includes carried out planned preventative maintenance and repair of our medical devices.
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Training course
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Healthcare engineering specialist technician (level 3)
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Hours
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8.30am - 5.00pm Monday - Thursday and 8.30am - 4.00pm on Fridays. Lunch 1.00pm - 1.45pm.
37 hours a week
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Possible start date
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Tuesday 1 October
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and
work alongside experienced staff.
What you’ll do at work
Your duties will include:
- Carry out routine calibrations, repairs, planned preventative maintenance and, test and certification procedures as required
- Carry out the testing and set up of systems prior to despatch to customers
- Take ownership of the resolution of individual issues and follow through to an effective conclusion
- Prioritise issues and effectively communicate with customers and Vitalograph personnel on status and progress
- Available, in agreement with the Service Manager, to visit customer sites to resolve an ongoing issue, support field personnel or assist in installations
- Inform and advise customers on Vitalograph and 3rd party products and solutions
- Promote Vitalograph and 3rd party products, services, and solutions, actively seeking and identifying sales opportunities and passing all relevant details to the territory sales representative using the CRM
- Ensure all customer related records in the CRM and any other database are complete, accurate and current
- Support sales, service, and marketing activities
- Assist in improving existing internal processes relating to sales, service, and customer support, offering suggestions for business process improvements and efficiencies
- Provide relevant reports and statistics as required
Where you’ll work
VITALOGRAPH BUSINESS PARK
MAIDS MORETON
BUCKINGHAM
MK18 1SW
Training
An apprenticeship includes regular training with a college or
other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ENGINEERING TRUST TRAINING LIMITED
Your training course
Healthcare engineering specialist technician (level 3)
Equal to A level
Course contents
Plan and schedule own and others’ work.
Monitor, obtain and check stock and supplies, and complete returns.
Check tools and equipment including calibration records of test equipment where applicable. Complete maintenance of tools and equipment including calibration where required.
Select and use hand tools, specialist tools and instruments including electrical safety test equipment.
Store tools and equipment.
Identify and document risks and hazards in the workplace. Advise on and apply control measures.
Comply with health and safety regulations, legislation, and safe working practices including signage and barriers.
Comply with any clinical restrictions in work area. For example, wearing healthcare PPE.
Comply with statutory and organisation environmental and sustainability requirements: safe disposal of waste, re-cycling or re-use of materials and efficient use of resources.
Follow manufacturers’ instructions and procedures.
Follow standard operating procedures.
Read and interpret information. For example, text, data, engineering drawings, job card, work instructions, risk assessments, method statements, operation manuals.
Collect and record data. For example, energy usage, test results.
Communicate with colleagues and stakeholders for example, patients, colleagues, managers,’ and the public – verbal, written or electronic. Use sector/industry terminology where appropriate.
Negotiate with stakeholders such as clinical team or authorised person. For example, to access equipment or arrange system outage.
Identify and report on progress and issues or concerns where applicable.
Provide information, guidance, or training to colleagues or stakeholders. For example, clinical staff.
Write reports. For example, adverse incident reports, technical investigations, equipment appraisals and specifications, improvement suggestions.
Use information technology. For example, for document creation, communication, and information management.
Enter information to record work activity. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
Lock off and isolate equipment or systems.
Assess condition of components and equipment. Identify action required.
Apply maintenance practices and techniques. For example, clean, lubricate, replace parts.
Use troubleshooting equipment and apply fault-finding and diagnostic testing procedures to identify faults.
Replace, fit and repair components.
Test and check equipment or system against quality and operational parameters.
Use washer disinfectors, steam sterilisers or alternatives to decontaminate healthcare equipment and maintenance tools and equipment.
Restore the work area on completion of the activity. Return resources and consumables.
Apply continuous improvement techniques. Devise suggestions for improvement.
Complete commissioning checks.
Assemble, position and fix equipment or components.
Disconnect and remove equipment or components. Categorise equipment and components for re-use, disposal, or re-cycling. Complete storage measures to prevent deterioration.
Option 1: Healthcare medical devices technician. Calibrate healthcare equipment.
Option 2: Healthcare estates technician. Design and cut, drill, weld as appropriate to produce basic parts, spares or components where consent to manufacture is given.
Plan and schedule own and others’ work.
Monitor, obtain and check stock and supplies, and complete returns.
Check tools and equipment including calibration records of test equipment where applicable. Complete maintenance of tools and equipment including calibration where required.
Select and use hand tools, specialist tools and instruments including electrical safety test equipment.
Store tools and equipment.
Identify and document risks and hazards in the workplace. Advise on and apply control measures.
Comply with health and safety regulations, legislation, and safe working practices including signage and barriers.
Comply with any clinical restrictions in work area. For example, wearing healthcare PPE.
Comply with statutory and organisation environmental and sustainability requirements: safe disposal of waste, re-cycling or re-use of materials and efficient use of resources.
Follow manufacturers’ instructions and procedures.
Follow standard operating procedures.
Read and interpret information. For example, text, data, engineering drawings, job card, work instructions, risk assessments, method statements, operation manuals.
Collect and record data. For example, energy usage, test results.
Communicate with colleagues and stakeholders for example, patients, colleagues, managers,’ and the public – verbal, written or electronic. Use sector/industry terminology where appropriate.
Negotiate with stakeholders such as clinical team or authorised person. For example, to access equipment or arrange system outage.
Identify and report on progress and issues or concerns where applicable.
Provide information, guidance, or training to colleagues or stakeholders. For example, clinical staff.
Write reports. For example, adverse incident reports, technical investigations, equipment appraisals and specifications, improvement suggestions.
Use information technology. For example, for document creation, communication, and information management.
Enter information to record work activity. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
Lock off and isolate equipment or systems.
Assess condition of components and equipment. Identify action required.
Apply maintenance practices and techniques. For example, clean, lubricate, replace parts.
Use troubleshooting equipment and apply fault-finding and diagnostic testing procedures to identify faults.
Replace, fit and repair components.
Test and check equipment or system against quality and operational parameters.
Use washer disinfectors, steam sterilisers or alternatives to decontaminate healthcare equipment and maintenance tools and equipment.
Restore the work area on completion of the activity. Return resources and consumables.
Apply continuous improvement techniques. Devise suggestions for improvement.
Your training plan
Qualifications included:
- Level 3 Healthcare Engineer Specialist Technician Apprenticeship Standard
- Company Training Plan
- Level 3 Advanced Manufacturing Engineering (AME) at College (Knowledge)
- Level 3 NVQ Diploma delivered in the workplace (Skills)
- Level 2 Functional Skills (if not exempt)
- End Point Assessment
Requirements
Essential qualifications
GCSE or equivalent in:
- A Min of 5 GCSE's inc Science, English, Math & IT (grade 4-9 (C-A))
Desirable qualifications
Other in:
- 2 year engineering based qualification (grade PASS)
Let the company know about other relevant qualifications and industry experience you have. They can
adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Physical fitness
- Interest in Engineering
Other requirements
The role is mostly based in house but there is also a requirement to go out to customer sites to service or resolve issues.
Customers are Medical so Doctors Surgery's, Hospitals, as well as Industry sites.
Candidates will also be required to move equipment for installations so a reasonable level of fitness is required.
About this company
Vitalograph is a world leading manufacturer of medical respiratory diagnostic devices and software, used in the diagnosis of respiratory disorders, in Primary Care, Secondary Care and Occupational Health.
https://vitalograph.com/uk/ (opens in new tab)
After this apprenticeship
- After the apprenticeship there may be the option to either stay In House or move to a Field Servicing Role
Ask a question
The contact for this apprenticeship is:
ENGINEERING TRUST TRAINING LIMITED
Sally Parr
s.parr@theengineeringtrust.org
07879128768
The reference code for this apprenticeship is
VAC1000274378.
Apply now
Closes in 14 days (Monday 30 September)
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