Desk Co-Ordinator Apprentice

Summary

Driver Resource Recruitment is one of the best-known independent recruitment agencies specialising in the supply of drivers to a wide range of logistics and transport operations within the East Midlands. We are looking for an enthusiastic Business Admin Apprentice to join our team.

Annual wage

£17,566 a year

Minimum wage rates (opens in new tab)

£9.13 - £9.62 per hour

Training course

Business administrator (level 3)

Hours

Monday - Friday - To be discussed at interview stage (TBC)

37 hours a week

Possible start date

Monday 7 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties to include:

Support day-to-day Matchmaker function
Support day-to-day compliance function
Support day-to-day registered workers' administration
Worker rebook under strict supervision by Senior Consultant
Answer incoming calls
Apply for and chase references for new worker registrations
Support day-to-day Marketing function as directed by Senior Consultant
Prepare the day registration administration
Assist with candidate registrations
Work with Senior Consultant to book worker registrations
Updating current workers with legislation changes as directed by Senior Consultant
Work with the Business Branch Administrator as directed by the Senior Consultant
The successful candidate will be supported by more senior members of staff on the above tasks. This will be part of the apprenticeship training

Where you’ll work

8 Peartree Business Park

Desford Lane

Ratby

Leicestershire

LE6 0PH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TOTAL PEOPLE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Qualification. This will be delivered remotely by dedicated Total People Learning Coaches. There will be an End Point Assessment which will include a final exam.

The training schedule has yet to be agreed upon, further details will be made available at a later date.

Requirements

Essential qualifications

GCSE or equivalent in:

English Language (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Organisation skills
Team working

Other requirements

Driver Resource will include the following training: - Match Maker Recruitment Software. - Telephone Training. - Compliance Training. - Office Culture and Etiquette. - Registration and Interviewing. Additional personal qualities required: - Good attitude. - Well presented. - Some office experience, however not essential. - Good Listening skills. - Driver License preferable, not essential.

About this company

Recruitment

After this apprenticeship

The successful applicant will be offered a full-time position upon successful completion of the apprenticeship programme (as long as this is a viable option for the company at the time). A Level 3 Business Admin Qualification and a clear route to a career in Recruitment.

Ask a question

The contact for this apprenticeship is: