IT Support Apprentice
HEYGATES LIMITED
Northampton, NN7 3QH
Closes on Saturday 2 November
Posted on 2 September 2024
Contents
Summary
Wonderful opportunity to work for a family ran business which has farmed in Northamptonshire since 1562 and moved into milling in the 19th Century. As part of your role you will be first point of contact for IT, take ownership of user problems, carry out necessary support and monitoring activities, an exciting and varied role.
- Annual wage
- £15,000 a year
- Training course
- Information communications technician (level 3)
- Hours
-
Monday to Friday 9:00 – 17:30 1 ¼ hour for lunch
36 hours a week
- Possible start date
-
Saturday 16 November
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
A fantastic opportunity has become available for an IT support trainee to join the team, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of enterprise technologies and potential to travel to other sites in the UK.
Key Duties:
· The first point of contact for IT support related queries from the various sites
· Take ownership of user problems and be pro-active when dealing with issues
· Troubleshoot and assist users face-to-face, by phone, be email or remote access
· Maintaining inventories of IT equipment including mobile phones
· Carry out necessary support and monitoring activities such as anti-virus scanning and backups to help maintain an efficient and robust infrastructure.
Person Specification:
· GCSES maths and English 4/C or above
· Studied IT previously but not essential
· Willingness to learn
· Adaptable
· UK driving license or lives locally
Where you’ll work
Bugbrooke Mills
Bugbrooke
Northampton
NN7 3QH
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
STARTING OFF LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
- Level 3 Information Communciation Technician apprenticeship
- Remote training delivery
- Onefile
- VLE
- 6 hours of dedicated training time every week
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
About this company
A prestigious family business which has farmed in Northamptonshire since 1562 and moved into milling in the 19th Century. The business spans farming, flour and feed milling and baking, with ten flour mills on four sites, a feed mill, two modern bakeries and 7500 acres of mainly arable land in England. They are now looking for an apprentice to join their friendly team in Northampton.
Company benefits
24 days holiday plus Bank Holidays
After this apprenticeship
Possible full-time permanent postion upon completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Lucy Harris
lucy.harris@startingoff.co.uk
The reference code for this apprenticeship is VAC1000274345.
Apply now
Closes on Saturday 2 November
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