Logistics, Warehousing and Customer Services Apprentice

DARK LIGHT DESIGN LIMITED

READING, RG7 1TH

Closes in 7 days (Sunday 29 September at 11:59pm)

Posted on 5 September 2024

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Contents

Summary

Looking to start your career in a dynamic company? Our lighting design studio has an exciting opportunity in Logistics, Warehouse & Customer Services. We’re offering the chance to gain fully-rounded experience in client and supplier relations, liaising with shipping companies, warehousing & stock processing, in a friendly, buzzy environment.

Annual wage
£18,000 a year

Minimum wage rates (opens in new tab)

Training course
Supply chain warehouse operative (level 2)
Hours
Mon-Thurs, 8:30am – 5:00pm Fri, 8:00am – 12:00pm

37 hours a week

Possible start date

Monday 30 September

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key responsibilities

Supported by our team, you’ll be:

  • Maintaining our systems with new orders and customers
  • Liaising directly with suppliers
  • Providing customer service that is friendly, approachable & helpful
  • Processing and tracking customer orders
  • Communicating with customers to update them on their orders
  • Booking goods in and goods out on a daily basis
  • Maintaining stock records and standards in the warehouse
  • Answering incoming phone enquiries and gate keeping

Where you’ll work

UNIT 10

BROOKSIDE BUSINESS CENTRE

CHURCH ROAD

READING

RG7 1TH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST BERKSHIRE TRAINING CONSORTIUM

Your training course

Supply chain warehouse operative (level 2)

Equal to GCSE

Course contents
  • Conduct risk assessments within the working environment.
  • Apply safe working practices in line with associated health and safety legislation and company policy.
  • Receive products in line with organisational procedures.
  • Store and pick products in line with organisational procedures.
  • Dispatch products in line with organisational procedures.
  • Decant, pack products in line with organisational procedures.
  • Communicate with others verbally, for example internal and external customers, colleagues, and managers.
  • Communicate in writing with others, for example internal and external customers, colleagues and managers.
  • Load and unload products, considering the product that is to be moved and its current and planned destination.
  • Use tools and equipment to aid in product handling.
  • Use information technology and digital systems. Comply with GDPR and cyber security.
  • Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
  • Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
  • support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
  • Identify and escalate problems beyond own responsibility.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
  • Follow equity, diversity and inclusion rules.
  • Carry out and record learning and development activities.
  • Conducts handover activities.

    • Your training plan

    The apprentice will work towards the Supply Chain Warehouse Level 2 Standard. Group training is delivered monthly through tutor led, interactive remote training. There is a monthly 1-1 training and review meeting with your Training Consultant. 

    Functional Skills maths and English can be delivered remotely or in person as required.

    Requirements

    Desirable qualifications

    GCSE in:

    • English (grade 3/D)
    • Maths (grade 3/D)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Number skills
    • Team working
    • confident
    • Eager to learn
    • Willing to learn
    • Friendly

    About this company

    We are Darklight Design, an independent consultancy specialising in lighting design and supply. We work with residential and commercial clients throughout the UK and Europe to create beautiful interior and exterior lighting schemes. Since we started in 2009, we’ve been competing with the very best in our field. Now, we want to take our business forward and ensure that our online designer lighting store and lighting consultancy services are the first choice for home-owners, interior designers and architects.

    https://www.darklightdesign.com/ (opens in new tab)

    After this apprenticeship

    In return, as well as gaining great experience and a qualification there’s the chance of a permanent job with us at the end of your apprenticeship. You’ll be exposed to all the areas of our business, so you’ll have the opportunity to gain experience in them if you wish. This opportunity is truly what you make it.

     

    Ask a question

    The contact for this apprenticeship is:

    WEST BERKSHIRE TRAINING CONSORTIUM

    Rachel Eaves

    rachel@wbtc-uk.com

    07922 426414

    The reference code for this apprenticeship is VAC1000274274.

    Apply now

    Closes in 7 days (Sunday 29 September at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.