Office apprentice

Summary

To help the office team in all areas of admin, learning on the job with the team. Due to this being a family-owned business the work is very varied across all areas of admin. The successful candidate will require the following skills: • Good communication skills • Outgoing and friendly personality • Organised with good attention to detail.

Annual wage: £10,920 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 26 hrs worked in office,4hrs remote studying. 1hr for lunch each day (unpaid). Monday 8.30 – 4 Tuesday 8.30 – 4 Wednesday – remote studying 4hrs college/home Thursday 8.30 – 4 Friday 8.30 - 4
30 hours a week
Possible start date: Monday 14 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The successful candidate will perform the following activities:

Data entry
Taking messages
Mail sorting
Photocopying and scanning
Answering phones
General office housekeeping
Other admin duties as require by the management team
Assisting scheduling as required
Sending of appointment reminders

The successful applicant will be someone who enjoys new challenges and is comfortable both working with a team and by themselves.

Pro-clean is a fast-growing company with many opportunities to develop and progress.

Where you’ll work

71A Storr Hill

Wyke

Bradford

BD12 8PQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BRADFORD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will spend 5 days per week in the office
The apprentice will be invited to a monthly workshop in college
The skills coach/assessor will visit the work place every 4-6 weeks
All assignments will be set online via our CRM system, Aptem
All apprentices are entitled to 6 hours every week for writing assignments, training etc. This is to be taken in the office and is at the discretion of the line manager.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

Other requirements

Please ensure you are able to commute to and from the office easily and reliably every day. The company value commitment and reliability. Please only apply if you are genuinely interested in the post.

About this company

Here at Pro-clean we pride ourselves in providing excellent cleaning services to both Domestic and commercial customers. Since founding the company back in 2018 we have gone from strength to strength, winning contracts across the UK with large manufacturing companies, Housing Associations and Councils. Our growth is down to our commitment to provide great service with excellent standards, reliability and Health and Safety at the core of everything we do.

http://www.procleanyorkshire.co.uk (opens in new tab)

After this apprenticeship

As the company continues to grow we do prefer to retain staff with knowledge of the company and how we work.

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Philippa Yates

p.yates@bradfordcollege.ac.uk

01274 728316

The reference code for this apprenticeship is VAC1000274159.

Apply now

Closes today at 11:59pm

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