HR Administration Apprentice

Summary

Responsible for providing efficient, effective and timely administration ensuring that the service is professional and polite. Ensuring HR administration is recorded and processed in line with business requirements, policies and legislation.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm, with 30 minutes lunch.
37 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist in the recruitment process by posting job openings, reviewing applications and scheduling interviews
Support new hire onboarding, including orientation sessions and preparation of necessary documentation
Assist with probationary period reviews and related administration
Maintain accurate and up-to-date employee records, ensuring compliance with GDPR
Provide first line support to colleagues with HR-related queries
Assist in organising employee training and development programmes
Manage and update HR records in systems including Cascade and office as well as manual files
Support arranging onsite Occupational Health Appointments
General HR administration duties including minute-taking, incoming / outgoing post, WIFI access for guests, updating swipe board, assisting with Charity incentives, arranging and co-ordinating travel requests and catering as required
Updating of telephone log on a monthly basis
Ensure training administration is complete (attendance sheets, certificates, feedback forms) and filed correctly
Run daily absence reports and assist with the recording of absences on relevant systems and ensure return to work interviews are completed and recorded
Monitor the HR inbox daily, responding to internal and external queries and delegating any requests accordingly
To complete any other duties deemed necessary by the HR Advisor

Where you’ll work

C/O A&P Tyne Limited

Wagonway Road

Hebburn

Tyne And Wear

NE31 1SP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GATESHEAD COLLEGE

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.

Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.

Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.

Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.

Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.

Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.

Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

You will towards the Level 3 HR Support Apprenticeship Standard with Gateshead College

Requirements

Essential qualifications

GCSE in:

3 other subjects (grade A*-C/4-9)
English (grade A*-C/4-9)
Maths (grade A*-C/4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Team working
Professional
Polite
Empathy & diplomacy
Confidentiality
Time management skills
Customer service skills
Interest in HR career
Willingness to learn
Operate tactfully

Other requirements

25 days annual leave plus bank holidays

About this company

Global ship repair, conversion and marine specialist A&P Group has a proud history of quality-driven engineering and marine excellence spanning six decades.

After this apprenticeship

Possible progression to advanced apprenticeship/ full time employment

Ask a question

The contact for this apprenticeship is:

GATESHEAD COLLEGE

Gabrielle Coates-Bassi

apprenticeships@gateshead.ac.uk

The reference code for this apprenticeship is VAC1000274123.

Apply now

Closes in 8 days (Friday 27 September)

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