Business Admin Apprentice

Summary

As a Business Administration Apprentice, you will support various administrative functions within our organisation while gaining valuable hands-on experience in the business sector. Under the guidance of experienced professionals, you will assist with day-to-day finance administrative tasks and learn essential business practices.

Annual wage

£13,312.24 a year

Minimum wage rates (opens in new tab)

£13,312.24 - £14,751.60

Training course

Business administrator (level 3)

Hours

Monday to Friday: 8.30am - 5pm (breaks to be confirmed)

40 hours a week

Possible start date

Monday 30 September

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Purchase invoicing
Sales invoicing
Credit control
PA to MD – expenses, receipts, etc.
Provide administrative support to various departments, including but not limited to filing, data entry, and documentation
Handle incoming calls, emails, and inquiries, directing them to the appropriate personnel
Maintain and update databases, records, and spreadsheets with accuracy and attention to detail
Learn and adhere to company policies, procedures, and guidelines
Take initiative to learn new skills
Contribute to a positive work environment by teamwork, communication, and a strong work ethic

Where you’ll work

Quadrus Centre

Woodstock Way

Boldon Business Park

NE35 9PF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ZENITH PEOPLE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period. This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.

Training schedule has yet to be agreed upon, further details will be made available at a later date.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Analytical skills
Attention to detail
Communication skills
Customer care skills
IT skills
Organisation skills
Problem solving skills
Team working

About this company

Apex Time Critical Ltd: More than just a logistics company, we are your pivotal partner for all time-sensitive cargo movements. In the dynamic world of freight and shipping, where every second counts, our team stands as a beacon of reliability and efficiency. Whether you're facing a production line stop, urgently need a replacement part for a downed machine, or have a critical deadline that cannot be missed, we are the solution to your logistical challenges. Our approach combines traditional values of customer service with cutting-edge technology. Our fully tracked services offer more than just transportation; they provide peace of mind. You'll receive regular updates, ensuring that every shipment not only meets deadlines but also aligns perfectly with your intended plans

After this apprenticeship

Potential full-time role available for the right candidate which could also lead to career advancement within the organisation

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