Level 3 Business Administration Apprenticeship

FIELDS OF SHIFNAL LTD

SHIFNAL, TF11 8AZ

Closes in 21 days (Monday 21 October at 11:59pm)

Posted on 2 September 2024

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Summary

Are you an organised, confident and customer focussed person? An exciting opportunity for a lettings administration apprentice at Fields of Shifnal, a family run, traditional estate agency, trading for over 20 years in the heart of Shifnal. Serving Shifnal and surrounding areas in both property sales and lettings.

Annual wage
£9,984 a year

Minimum wage rates (opens in new tab)

The salary will be reviewed following a probation period dependent upon performance within the job role and apprenticeship learning.

Training course
Business administrator (level 3)
Hours
Monday to Friday - hours to be agreed in advance between 9.00am and 5.30pm

30 hours a week

Possible start date

Monday 28 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Handling telephone enquiries
  • Processing tenancy applications
  • Pre-qualifying viewers and arranging viewings
  • Updating the in house CRM system
  • Uploading/creating property adverts
  • Preparing move in files
  • Ensuring all property documents are up to date and compliant
  • Registering deposits
  • Liaising with tenants and landlords
  • Compliance checks
  • Capturing and registering details of potential tenants and landlords
  • Arranging any necessary property maintenance work, seeking owner approval where needed
  • General office administration duties

Where you’ll work

4 BROADWAY

SHIFNAL

TF11 8AZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Level 3 Business Administration Apprenticeship
    • Support with English and maths (if required)
    • Work based learning
    • End point assessment

    Requirements

    Essential qualifications

    GCSE in:

    • GCSE English and Maths or Level 2 FS (grade A*-C/9-4 or Level 2 FS)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Team working
    • Initiative

    Other requirements

    Are you able to travel to Shifnal within the advertised working hours?

    About this company

    Fields of Shifnal offer a totally independent, expert insight into to the sales and lettings market within Shifnal and its surrounding hamlets, villages and neighbouring residential locations. Services are tailored specifically to offer professionalism and integrity throughout the sales and letting process. We are the leading Sales and Letting agent year on year in this area and offer a dynamic but straight forward approach for those vendors or landlords looking to sell or rent their properties in this area.

    https://www.fieldsofshifnal.co.uk/ (opens in new tab)

    After this apprenticeship

    Fields of Shifnal will endeavour to offer ongoing employment following successful completion of the apprenticeship.

    Ask a question

    The contact for this apprenticeship is:

    JUNIPER TRAINING LIMITED

    Diane Jones

    diane.jones@junipertraining.co.uk

    The reference code for this apprenticeship is VAC1000274063.

    Apply now

    Closes in 21 days (Monday 21 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.