Learning and Development Apprentice

Amberjack Global Ltd

NEWBURY, RG14 5XR

Closes in 13 days (Tuesday 15 October at 11:59pm)

Posted on 30 August 2024


Summary

Ready to develop your professional skills while empowering others to reach their potential? Join our Learning & Development team as an apprentice and you’ll be helping us prepare, manage and deliver skills workshops, all while earning a salary starting from £17,500 and studying towards a Level 3 Learning & Development Apprenticeship.

Annual wage
£17,500 a year

Minimum wage rates (opens in new tab)

Training course
Learning and development practitioner (level 3)
Hours
Monday to Friday, 9.00am - 5.30pm. You’ll be based in our Newbury office, working on a hybrid model (min 2 days a week in office) after your initial training period and once you’ve settled into the role.

37 hours a week

Possible start date

Wednesday 16 October

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Our L&D team are responsible for building, designing and delivering engaging and innovative development programmes for apprentices, graduates, interns and more! They work with clients including Belron, BII and Enstar, preparing and delivering skills sessions to help improve professional skills and aid personal development.

As a Learning & Development Coordinator within a small team, you’ll have a meaningful impact as you also work towards a Level 3 Learning and Development Apprenticeship. You’ll be helping the team prepare for in-person and virtual workshops, collating and preparing key documents and supporting with the management of our online learning platform. You’ll be working directly with our clients, building great relationships with them as you help to guide them through our L&D process.

As you settle into the team and progress through the apprenticeship programme, we’ll also support you in developing your skills as a facilitator.  

Some other tasks you’ll be doing include:

  • Analysing our workshop feedback surveys and supporting with continuous improvement.
  • Support with event management and workshop administration, including managing bookings, catering, and RSVP responses.
  • Acting as a ‘producer’ during our virtual workshops by managing in-workshop breakout rooms, chat box discussions, and supporting participants with technical requirements.
  • Collaborating with the internal development team to identify work priorities and achieve programme outcomes.

Where you’ll work

NEWBURY HOUSE

20 KINGS ROAD WEST

NEWBURY

RG14 5XR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST BERKSHIRE TRAINING CONSORTIUM

Your training course

Learning and development practitioner (level 3)

Equal to A level

Course contents
  • Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
  • Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
  • Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
  • Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
  • Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
  • Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
  • Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
  • Training/Learning design: Planning programmes / sessions / modules
  • Training/Learning design: Selecting appropriate delivery methods
  • Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
  • Training/Learning design: Developing materials and resources to support learning.
  • Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
  • Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
  • Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
  • Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
  • Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
  • Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
  • Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
  • Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
  • Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
  • Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
  • Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
  • Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
  • Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
  • Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
  • Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.
  • Your training plan

    • Training will be a mix, group training at WBTC offices in Newbury one day a month, remote training and monthly 1-1 training and review meetings.

     

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4 or C)
    • Maths (grade 3/D)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Team working
    • Professional
    • Eager to learn

    About this company

    We are Amberjack. We’re redefining the talent acquisition and development landscape. We develop volume recruitment technology and services that allow us to create opportunities that empower individuals to showcase their potential, guiding employers to discover the next generation of talent.

    https://www.weareamberjack.com/ (opens in new tab)

    Company benefits

    25 days annual leave (plus bank holidays) Your birthday off Bi-annual company socials Medical and dental cover Hybrid working (min 2 days in-office) Access to 1000s of unique discounts Subsidised gym membership Cycle-to-work scheme

    After this apprenticeship

    • Amberjack are keen to support ongoing personal training and development.

    Ask a question

    The contact for this apprenticeship is:

    WEST BERKSHIRE TRAINING CONSORTIUM

    Rachel Eaves

    rachel@wbtc-uk.com

    07922 426414

    The reference code for this apprenticeship is VAC1000273932.

    Apply now

    Closes in 13 days (Tuesday 15 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.