IT Technical Sales Apprenticeship

Summary

Would you like to work with the world’s latest and greatest technology, maybe this is the role for you! We’re looking to recruit a person with a passion for technology and innovation.

Annual wage: £25,000 a year
Minimum wage rates (opens in new tab)
Training course: IT technical salesperson (level 3)
Hours: Monday - Friday 9.00am - 5.00pm
40 hours a week
Possible start date: Friday 1 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Technical Support and Assistance:

Assist the pre-sales team in understanding customer requirements and providing technical solutions that meet their needs
Support the creation and customisation of product demonstrations and presentations
Participate in the development of proof of concepts (POCs) to showcase product capabilities

Sales Support:

Collaborate with the sales team to develop proposals and responses to requests for information (RFIs) and requests for proposals (RFPs)
Assist in identifying customer needs and mapping them to the company's products and services
Prepare and maintain sales collateral, including brochures, presentations, and case studies

Product Knowledge:

Develop a deep understanding of the company’s products, services, and technology
Stay up-to-date with the latest industry trends and product developments
Attend training sessions and workshops to enhance product knowledge and technical skills

Customer Engagement:

Participate in customer meetings, both virtual and on-site, to support the pre-sales team
Assist in conducting product demonstrations and technical presentations to potential customers
Gather and document customer feedback to improve products and services

Where you’ll work

22-23 WIDEGATE STREET

LONDON

E1 7HP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PARETO LAW LIMITED

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.

Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.

Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.

Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks

Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.

Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.

Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.

Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors

Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.

Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.

Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.

Logical and creative thinking skills

The ability to interact effectively and professionally with a range of different types of customer

Ability to think analytically and to solve problems

Ability to work independently and to take responsibility

Ability to work with a range of internal and external people

Ability to communicate effectively in a variety of situations

Ability to operate in a secure manner

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative

About this company

Who are FGS? We are on a mission to revolutionise IT Infrastructure delivery by going further for our clients, for our people, and for better experiences. Business leaders harness our trusted pan-European solution. At FGS we provide so much more than an off-the-shelf solution. We pride ourselves on client collaboration; working together with business leaders to develop bespoke solutions that align with business goals and overcome challenges. At FGS we challenge the requirement, asking why, what if and by when, working with you to create powerful solutions that deliver.

https://fgs.co.uk/ (opens in new tab)

After this apprenticeship

To be offered a full-time role once passing training.

Ask a question

The contact for this apprenticeship is:

FUTURE GENERATION SOLUTIONS LTD

Ted Stroud

tedstroud@fgs.co.uk

The reference code for this apprenticeship is VAC1000273886.

Apply now

Closes in 15 days (Tuesday 1 October at 11:59pm)

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