Hospitality Supervisor Apprenticeship

The Bodmin Jail Hotel

Bodmin, PL31 2PL

Closes in 11 days (Monday 30 September)

Posted on 29 August 2024

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Summary

The Bodmin Jail Hotel, our flagship Five-Star Hotel, this is a fantastic opportunity for a motivated and enthusiastic individual to learn and grow within a dynamic and fast-paced environment. You will receive hands-on training and mentorship while working towards a nationally recognised qualification in Hospitality Supervision.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

An hourly rate increase after 3 months

Training course
Hospitality supervisor (level 3)
Hours
Monday to Saturday, 5 days per week. Shifts to be confirmed.

40 hours a week

Possible start date

Monday 14 October

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Learn to maintain a high level of customer satisfaction by addressing customer inquiries, feedback, and concerns promptly and professionally
  • Learn the skills and knowledge to ensure that service standards are consistently met and exceeded
  • Support your team in serving food and beverages promptly, adhering to SOP’s
  • Learn to maintain and ensure you and your team set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware
  • Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues
  • Develop the skills to collaborate with the kitchen and bar teams to ensure that all menu items meet or exceed established standards, monitoring food and beverage quality, presentation, and consistency
  • Learn to support and oversee daily operations in the food and beverage department, including dining areas and bar services, ensuring all team members adhere to company policies, procedures, and safety guidelines
  • Develop the skills to lead, train, and motivate the food and beverage team to deliver outstanding customer service

Where you’ll work

Scarletts Well

Scarletts Well Road

Bodmin

PL31 2PL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HIT TRAINING LTD

Your training course

Hospitality supervisor (level 3)

Equal to A level

Course contents

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade C)
  • Maths (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative

About this company

Luxury, History, Cornwall When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.

https://www.bodminjailhotel.com (opens in new tab)

Company benefits

28 Days holiday Extra days holiday for your birthday Free meals on shift Free Gym access on-site Service charge & Tronc Company Pension Scheme Exclusive Employee discounts on accommodation, attractions & dining across the THC Group

After this apprenticeship

  • This provides a great career path in hospitality, specialising in Food & Beverage.

Ask a question

The contact for this apprenticeship is:

The Bodmin Jail Hotel

Cherona Cunningham

recruitment@tudorhotels.co.uk

The reference code for this apprenticeship is VAC1000273788.

Apply now

Closes in 11 days (Monday 30 September)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.