Freight Supply Chain Operator Apprentice (Air Freight Team)

DB Schenker

Hounslow, TW6 3FE

Closes in 4 days (Friday 20 September at 11:59pm)

Posted on 29 August 2024

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Summary

Embark on an exciting career in supply chain management as a Supply Chain Operator Apprentice! Join our Air teams and provide essential administrative support, ensuring that all tasks are handled efficiently to meet business demands. Play a vital role in maintaining seamless operations aligning with the centralised functions from our headquarters.

Annual wage
£21,450 a year

Minimum wage rates (opens in new tab)

Training course
International freight forwarding specialist (level 3)
Hours
Monday to Friday - 09:00 to 17:30

40 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Quotation Participation: Handle quoting for various queries from customers, network offices, and overseas offices.

Carrier Coordination: Work with carriers to manage the export/import of projects and general forwarding shipments.

Shipment Processing: Oversee the entire shipment process, including:

  • Arranging pickups or inland transportation
  • Booking with carriers or overseas offices
  • Preparing necessary documents (Airwaybill, Billing Invoice, Certificate of Origin, and customs documents)
  • Forwarding shipments
  • Tracking and tracing to the final destination
  • Ensuring data quality
  • Identifying and addressing problems where authorised

Communication Maintenance: Maintain regular communication with vendors, customers, carriers, and DB Schenker overseas offices throughout the shipment process.

SOP Maintenance: Develop and maintain Standard Operating Procedures (SOPs) that include clients' special requirements such as preferred routings/carriers and key contacts.

Where you’ll work

Schenker House Unit 3 Lhr Portal Scylla Road London Heathrow Airport

Hounslow

TW6 3FE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

    • Your training plan

    Achieve International Freight Forwarder Specialist L3 Apprenticeship Standard.

    • On the job training delivered by the employer
    • Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
    • Allocation of an apprenticeship delivery coach who will carry out regular training
    • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
    • Identify, track and support 6 hours off the job training activities
    • Quarterly formal progress review meetings, identifying learning achievements and next steps

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths + English (grade Minimum Grade C or 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Number skills
    • Team working
    • Initiative

    About this company

    At DB Schenker, we have the expertise to manage your logistics and transport needs, all from one place. Whatever the size and nature of your business, and however complex your operations, we’ll take care of your logistics by road, rail, air and ocean.

    http://www.dbschenker.com (opens in new tab)

    After this apprenticeship

    Explore various career paths and take advantage of development opportunities within our organisation.

    Ask a question

    The contact for this apprenticeship is:

    SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

    The reference code for this apprenticeship is VAC1000273765.

    Apply now

    Closes in 4 days (Friday 20 September at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.