Level 2 Healthcare Support Worker Apprentice

Summary

The role will be to assist the multi-disciplinary team to provide exemplary patient administration within the Diagnostic Imagin /Endoscopy department, providing an efficient understanding of patients’ issues, providing business solutions, assisting with bookings service and operating within set protocols.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Healthcare support worker (level 2)
Hours: Hours per week: 40 Hours. Days per week: Dependent on rota. Lunch break duration: 30 minutes unpaid.
40 hours a week
Possible start date: Thursday 26 September
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Expected to fulfil the roles of taking patient health questionnaires, positioning patients in the scanner and ensuring that you deliver the optimum number of parts per day, notionally identified as 36 + per day, under supervision of Radiographer
Perform patient administration & preparation activities in Endoscopy Department, under supervision of Nurse
To allow patients to be examined in a safe environment, to implement safety awareness in MRI, Endoscopy Processes and
Radiation protection and ensure that untoward incidents are reported
To assist administration work & support patients and their relatives throughout their journey at Chartwell Private Hospital from admission to discharge
Defined, and advising the right MRI scans / Endoscopy Procedures needed, assisting patients with clarity to the process and promoting all the services the business holds, thereby booking the patient for the correct MRI Scan/Endoscopy Procedures
Contact patients and arrange Diagnostic Imaging/Endoscopy appointments liaising with other departments as appropriate

Where you’ll work

5 Linden Street

Leicester

LE5 5ED

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

REWARDS TRAINING RECRUITMENT CONSULTANCY LIMITED

Your training course

Healthcare support worker (level 2)

Equal to GCSE

Course contents

Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role

Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed

Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent

Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm

Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing

Recognise and respond to changes in individuals’ health and wellbeing

Perform basic life support

Undertake physiological measurements, selecting and using the correct tools or equipment

Assist the registered practitioner in encouraging individuals to take or use their prescribed medication

Promote access to fluids and nutrition in line with an individual’s care plan

Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care

Contribute to the storage of supplies and equipment

Contribute to the cleaning, disinfecting and disposal of materials and equipment

Support others with appointments, enquiries and referrals

Communicate with individuals using techniques designed to facilitate understanding

Recognise and respond to limitations in an individual’s mental capacity

Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices

Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology

Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality

Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)

Move and handle equipment or other items safely and assist individuals

Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace

Participate in appraisal and supervision to support ongoing personal development

Participate in training and development activities including the Care Certificate Standards

Reflect on own practice

Contribute to improvement activities in the workplace, for example collecting and logging data for audit

Use evidence to make suggestions for improving practice

Your training plan

Level 2 Healthcare Support worker apprenticeship (Standard) Care Certificate
Level 1 & 2 Functional Skills English and maths (If applicable)

Requirements

Desirable qualifications

GCSE or equivalent in:

Math and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Customer care skills
Team working

About this company

Organisation Extending Services into Diagnostics & Endoscopy Procedures.

https://www.thechartwellhospital.co.uk/ (opens in new tab)

After this apprenticeship

Potential to move on to a Level 3 apprenticeship within the company and beyond providing the apprentices successfully completes the level 2. Yes, we look for the person to be with us for next levels as well.

Ask a question

The contact for this apprenticeship is: