Level 3 Business Administration apprentice
WHYTE & CO ENFORCEMENT SERVICES LTD
SWANLEY, BR8 7AG
Closes in 3 days (Thursday 19 September at 11:59pm)
Posted on 29 August 2024
Contents
Summary
This is a perfect opportunity for someone looking to gain customer service experience this civil enforcement agency responsible for enforcing court orders for non-payment of debt. You will deal with both the instructing clients and the debtors.
- Annual wage
- £12,600 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, shifts to be confirmed
35 hours a week
- Possible start date
-
Thursday 26 September
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Negotiate payment arrangements with debtors referring appropriate cases to the Vulnerability Team
- Assist debtors to make card payments via our online payment facility
- Actively pursue debtors for payment via pro-active phone calls where contact numbers are available
- Maintain the Enforcer database by accurately recording all interactions and the outcomes
- Deal with telephone queries, email, live webchat and correspondence from debtors, EA’s and clients
- Allocate work to EA’s
- Take follow up action on EA reports e.g. DVLA enquiries, company house searches etc.
- Trace absconded debtors using online tracing applications, social media etc.
- Use of credit bureau data to identify cases suitable for insolvency and charging order proceedings
Where you’ll work
UNIT 7
WHITE OAK SQUARE
LONDON ROAD
SWANLEY
BR8 7AG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
REWARDS TRAINING RECRUITMENT CONSULTANCY LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Level 3 Business Administrator Apprenticeship Standard
- Functional Skills Qualification in mathematics (Level 2) - if required
- Functional Skills Qualification in English (Level 2) - if required
- Functional Skills qualification in Information and Communication Technology (Level 2)
- Personal Learning & Thinking Skills
- Employment Rights & Responsibilities
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Team working
- Strong organisational ability
- Good phone etiquette
About this company
Established in 1980 Whyte & Co is a progressive civil enforcement company whose management team have many years of experience within the enforcement industry.
After this apprenticeship
- Good prospects of a full-time post subject to satisfactory performance
Ask a question
The contact for this apprenticeship is:
REWARDS TRAINING RECRUITMENT CONSULTANCY LIMITED
The reference code for this apprenticeship is VAC1000273717.
Apply now
Closes in 3 days (Thursday 19 September at 11:59pm)
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