Business Administrator Apprentice

Summary

The postholder will be expected to provide administrative services for the wider Data and Funding team, inclusive of Exams, Apprenticeships and MIS whilst maintaining, monitoring and evaluating student records across the College (both on and off site) and ensuring accuracy of all records for funding and statistical purposes.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday Shifts tbc
37 hours a week
Possible start date: Sunday 22 September
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To work cohesively with all teams to prepare and maintain accurate records both electronically and paper based
To support the teams to amend student data and implement student course changes and related fee adjustments
To assist the team to prepare and maintain information for the collection of student/course fees through the invoicing of sponsors (LEAs, employers, Government Training Scheme Agencies)
To undertake work in relation to examinations, timetabling and registers as required
To support the teams in preparing Apprenticeship sign up’s, sign offs and collation of relevant data
Respond efficiently and professionally to all enquiries and maintain good public relations with all clients
Work in close co-operation with team members and faculties within the College to enable an appropriate level of support and continuous flow of information
Provide an efficient and effective level of support for the Management Information System and its operations
To be involved in the key College enrolment dates, this includes the processing of information, assessment of related fees and data entry
To work co-operatively with other areas of the College to provide a corporate College service, particularly at enrolment times and key stages in the academic calendar
To maintain student confidentiality and ensure compliance with the Data Protection Act and Freedom of Information Act
To undertake appropriate staff development as agreed with the line manager to keep abreast of developments in the principal area of work
Undertake such other duties, commensurate with your grade and hours of work, as may reasonably be required

Where you’ll work

PO Box 53

Parsons Walk

Wigan

Greater Manchester

WN1 1RS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WIGAN AND LEIGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business administrator Level 3 (A level)
Onsite training along side the apprenticeship standard

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

About this company

We have been providing quality education and training for the people of Wigan and beyond since 1857. We offer exceptional teaching, support and guidance in a range of academic, vocational, technical and apprenticeship programmes.

After this apprenticeship

Potential full-time role available within the College

Ask a question

The contact for this apprenticeship is:

WIGAN AND LEIGH COLLEGE

Miss Eloise Hough

e.hough@wigan-leigh.ac.uk

07500818274

The reference code for this apprenticeship is VAC1000273464.

Apply now

Closes in 2 days (Saturday 21 September at 11:59pm)

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