IT Support Technician Apprentice
PALLETWAYS (UK) LIMITED
Staffordshire, WS13 8NE
Closes in 12 days (Friday 4 October)
Posted on 27 August 2024
Contents
Summary
Palletways is seeking a highly motivated IT First Line Apprentice to join our dynamic IT team. This is a unique opportunity to be a part of a rapidly growing business and make a significant impact in the support function of our IT department.
- Annual wage
- £15,000 a year
- Training course
- Information communications technician (level 3)
- Hours
-
All details will be confirmed at interview
37 hours a week
- Possible start date
-
Monday 14 October
- Duration
-
1 Year 4 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The Role / Duties:
You will be responsible for:
- Providing first line support to Palletways members on our bespoke software and hardware
- Creating and updating guides for our bespoke software
- Identifying areas for improvement in member training on our bespoke software
- Resolving incidents and requests within agreed Service Level Agreement (SLA) targets
- Communicating with customers, members, and internal staff through various channels, including face-to-face, email and phone
Where you’ll work
Fradley Distribution Park Wood End Lane
Fradley Park
Lichfield
Staffordshire
WS13 8NE
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
QA LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Requirements
Essential qualifications
GCSE or equivalent in:
- any 3 subjects (grade 4+ (A-C))
- English (grade 3+ (D or above))
- Maths (grade 3+ (D or above))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Non judgemental
About this company
Palletways are the UK and Europe’s leading palletised freight delivery network with over 450 member depots and 33 hubs. We operate out of 7 European countries and deliver to 24. Our network handles over 45,000 pallets every day, with industry-leading service levels, we are trusted by more customers across Europe than any other network.
After this apprenticeship
90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Benefits: [The company offers excellent benefits including:]
- 25 days annual leave, which increases over time plus bank holidays
- Cycle-to-work scheme
- Employee discount
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Pension Scheme / Company Pension
Ask a question
The contact for this apprenticeship is:
QA LIMITED
The reference code for this apprenticeship is VAC1000273215.
Apply now
Closes in 12 days (Friday 4 October)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.