Apprentice Business Support Administrator

Summary

This position is varied. The role will be administrative support to staff members to ensure functionality and consistency in the organisation. In supporting the company’s sales admin department the applicant will be assisting in multiple initiatives.

Annual wage

£14,144 a year

Minimum wage rates (opens in new tab)

Apprenticeship wage will increase after 12 months on programme to the national minimum wage for the age.

Training course

Business administrator (level 3)

Hours

Monday to Friday 8.30am - 6.00pm (1 hour lunch unpaid as per ACAS guidelines). Saturday work may be an option in the future and will be discussed, if required.

42 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 10 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Answering the phone
Sending out contracts & other documentation to clients
Use of CRM system to create Rightmove adverts
Auditing sales files
Assisting in organising diaries
General admin duties, filing, scanning etcManaging multiple inboxes

Where you’ll work

26 HIGH STREET

ARNOLD

NOTTINGHAM

NG5 7DZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training and delivery for the programme is remote via Teams and an online learning platform.

You can expect to attend a minimum of 3 sessions per month to support the off-the-job learning, in addition to the completion of apprenticeship work.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Desirable qualifications

A Level in:

Any (grade E or above)
Any (grade Pass or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative
Patience
Confident

Other requirements

If suitable candidate found, position may close earlier than closing date. Recommend that applicants DO NOT contact the employer as previous role was closed due to this. Instead, please reach out to the recruiter to discuss your application, if you have not been contacted. IF YOU HAVE PREVIOUSLY APPLIED AND NOT BEEN CONTACTED, PLEASE DO NOT RE-APPLY Any applicant failing to include achievements / does not meet criteria for the GCSE requirements, will be declined. Any applicants not answering the questions appropriately, will also be declined - this shows lack of thought.

About this company

Estate and Lettings Agents with branches in Nottongham.

After this apprenticeship

An opportunity move fowards in the company, but will be dependant on performance and progress on the apprenticeship and in the workplace, so not always guaranteed.

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Sophie Chowdhury

schowdhury@crownvt.co.uk

The reference code for this apprenticeship is VAC1000273198.

Apply now

Closes in 7 days (Monday 23 September at 11:59pm)

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