Paragon Planner Apprenticeship

Summary

Reporting to the Scheduling support team lead, you will learn the basis of the Scheduling and planning functions and how utilise the company's resources efficiently. Achieving / exceeding agreed contractual KPI's, whilst maintaining all aspects of Health & Safety, Legal compliance, financial and service goals.

Annual wage: £21,527.22 a year
Minimum wage rates (opens in new tab)
Training course: Traffic operator (level 2)
Hours: Monday - Friday, 9.00am - 5.00pm , moving to 4 on 4 off rotation days and nights upon successful completion of training.
40 hours a week
Possible start date: Sunday 6 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Rounded understanding of all Scheduling functions
Learning to carry out daily planning function to the most efficient level and in line with the requirements of the transport department, whilst ensuring legal compliance

On job training also encompassing the following areas:

Planning and master datasets are kept up to date
Order validation pre and post planning, order entry, call management (Anticipated Orders)
Order status checking
Fleet controller communications are switched on and functioning correctly i.e. tracking, e-mail etc.
Resolve any outstanding Salesforce tasks ensuring the correct level of approval and compliance is adhered to
Work with planning, scheduling support and operational teams to provide the best solutions for optimising schedules, for both daily operational and strategic basis
Create clear and detailed handovers for Transport and Warehouse teams
Consistently look to improve the planning process and reduce planning time where possible
Ensure the correct reporting of KPI information and identify any remedial changes to ensure on-going improvement
Business modelling support in the areas of strategy planning for existing and new customer’s, Network capacity planning for existing supply chain and future proposals to maintain supply. Scenario planning for a variety of business silos
Carry out any other reasonable duties, as required, commensurate with the role

Where you’ll work

Hareshill Road

Heywood

OL10 2TN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRS TRAINING LIMITED

Your training course

Traffic operator (level 2)

Equal to GCSE

Course contents

Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.

Comply with health and safety when working.

Follow company policy, processes and standard operating procedures.

Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.

Plan multiple drop routes and jobs.

Inputting customer jobs for collection and delivery.

Track job progress.

Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.

Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.

Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.

Optimises routes, vehicle type and loading.

Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.

Arrange the maintenance and inspection of the vehicle.

Use technology, and systems. General data protection regulation (GDPR). Cyber security.

Use the traffic management system or other relevant systems, to add, and update customer job requirements.

Conduct a briefing or debriefing session with colleagues.

Communicate in writing with others for example, internal and external customers, colleagues, and managers.

Communicate with others verbally for example, internal and external customers, colleagues, and managers.

Manage customer queries and complaints.

Apply the company’s service standards for internal and external customer services.

Escalate issues, for example, driver infringements and non-operational procedures.

Apply team working and wellbeing principles.

Apply equity, diversity, and inclusion principles in the workplace.

Carry out and record learning and development activities.

Your training plan

Traffic Operator Level 2 Apprenticeship Standard

More training information

Knowledge of Microsoft Excel is an advantage
Knowledge of Paragon software system is an advantage
Knowledge of JD Edwards software system is an advantage
Experience using Salesforce an advantage
Good numerical reasoning and logical thinking skills
Systems oriented, analytical approach
Good attention to detail with the ability to identify and resolve problems in a systematic way
Ability to organise and prioritise workloads
General transport knowledge, within a customer driven environment an advantage
A professional driven individual who wants to progress within the company.
Focused on quality, results and serving the customer
An analytical individual who pays particular attention to detail
Decision maker who can work alone and as part of a team
Good communication skills
The ability to resolve problems quickly and effectively
Well organised and can prioritise effectively
Health and safety focused
To positively promote Martin Brower values

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Team working

Other requirements

• Knowledge of Microsoft Excel is an advantage. • Knowledge of Paragon software system is an advantage. • Knowledge of JD Edwards software system is an advantage. • Experience using Salesforce an advantage.

About this company

At Martin Brower, our employees are our greatest asset. We prioritize creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.

After this apprenticeship

We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organisation

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