Apprentice Business Administrator

Summary

Bridge Housing Solutions is a dynamic forward-thinking company that works alongside local councils across the U.K to do our part in ending homelessness. We are looking for an enthusiastic new team member who wants to do their part in changing the lives of others.

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

Once 12 months reached, salary will revert to national minimum wage for age.

Training course

Business administrator (level 3)

Hours

Monday to Friday 9am - 5pm (1 hour lunch)

37 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 11 Months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Whilst it is great to have skills you may have picked up from other roles, due to the unique market we work in we are looking predominantly for someone who showcases a willingness to learn, demonstrates empathy and has great listening skills.

Job Summary:

As a Business Administration Apprentice, you will play a vital role in supporting the day-to-day operations of our company. You will be involved in various administrative tasks that help ensure the business runs efficiently. This apprenticeship is a great opportunity to gain practical experience in a professional environment while working towards a recognised qualification.

Key Responsibilities:

Administrative Support: Provide general administrative support, including filing, data entry, and managing correspondence (emails, letters, etc.).
Customer Service: Respond to customer inquiries via phone, email, or in person, ensuring a high level of customer service.
Document Management: Create, format, and maintain documents, spreadsheets, and presentations.
Meeting Coordination: Assist in scheduling meetings, preparing agendas, taking minutes, and following up on action points.
Database Management: Update and maintain company databases, ensuring data accuracy and integrity.
Office Management: Order office supplies, manage inventory, and ensure the office environment is well-organised.
Communication: Liaise with internal departments and external clients to ensure smooth communication and collaboration.
Project Support: Assist in various projects, providing administrative support to project managers as needed.
Compliance: Ensure that all activities are carried out in accordance with company policies and procedures, including GDPR and Health & Safety regulations.

Where you’ll work

Beasley Court

5 Warwick Place

Uxbridge

UB8 1PE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Online remote learning. Minimum 3 sessions per month to facilitate "off the job" learning and supported with an online learning platform. 6 hours per week "off the job" recorded, minimum

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative
Non judgemental

Other requirements

Vacancy may close earlier than closing date if suitable candidates secured. Applications not meeting the GCSE criteria will be declined Applications incomplete or lacking information or depth, will be declined.

About this company

Bridge Housing Solutions is a dynamic forward-thinking company that works alongside local councils across the U.K to do our part in ending homelessness.

https://www.bridgehousingsolutions.co.uk/ (opens in new tab)

After this apprenticeship

Previous apprentices have been retained in permanant roles.

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Sophie Chowdhury

01702 597499

The reference code for this apprenticeship is VAC1000273158.

Apply now

Closes in 2 days (Monday 23 September at 11:59pm)

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