Apprentice Office Administrator

Summary

This vacancy is for an Apprentice Office Administrator based in Blackburn. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad-hoc duties defined by management.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 8:30am - 5pm
40 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are looking for a trainee to learn on the job and gain numerous skills within a wide variety of areas within the business. The ideal candidate will have a positive outlook, enjoy being busy, organised and takes pride in their work.

Main Responsibilities:

Website work
Sales support & processing
Rider support
General administration
Customer service
Booking shipments
Billing customers
Start to end customer journey updating the customer at every step.
Taking phone calls
Sending and receiving e-mails
Showroom work
Stock check
Any additional duties as required by management

Experience:

You must have experience in working with both Microsoft Word & Excel and feel confident when writing emails and using a computer.

Job Type: Apprenticeship.

Pay: 15,500.00 per year.

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Where you’ll work

Unit 4A - Fairfield Business Park

Longsight Road, Clayton Le Dale

Blackburn

BB2 7JA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAINING 2000 LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

BTEC Level 3 Diploma in Business Administration, QCF
(Functional Skills, Level 2 - maths, English if required)
Employer Rights and Responsibilities
Personal Learning and Thinking Skills

Requirements

Essential qualifications

GCSE in:

English (grade 4 (C))
Maths (grade 4)

Desirable qualifications

GCSE in:

Technology (grade 4 (C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

Other requirements

Please do not contact Company directly. Please note; we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply ASAP if you wish to be considered for this role.

About this company

MTB Monster supply and sell bikes and parts all over the world. All the bikes sold come fully checked and ready to ride. MTB Monster supply and sell bikes and parts all over the world. All the bikes sold come fully checked and ready to ride.

http://www.mtbmonster.com (opens in new tab)

Company benefits

Company pension Cycle to work scheme Employee discount Free parking On-site parking

After this apprenticeship

The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others then a Business Apprenticeship could give your career a great start.

Ask a question

The contact for this apprenticeship is:

TRAINING 2000 LIMITED

Morgan Horne

morgan.horne@t2000.co.uk

0125454659

The reference code for this apprenticeship is VAC1000273119.

Apply now

Closes in 11 days (Friday 27 September at 11:59pm)

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