Apprentice Retail Assistant

BOUQUET LITTLE EATON LTD

DERBY, DE21 5DD

Closes in 6 days (Sunday 22 September)

Posted on 22 August 2024

Print

Contents

Summary

This is an exciting opportunity for an enthusiastic apprentice to join the team at Bouquet Wines in Little Eaton. If you are interested in wine and passionate about great Customer Service, then this is the opportunity for you!

Annual wage
£11,700 a year

Minimum wage rates (opens in new tab)

Wage is negotiable for the right candidate

Training course
Retailer (level 2)
Hours
Wednesday to Sunday between the hours of 8.30am – 7.00pm, Sunday 10.00am – 4.00pm

30 hours a week

Possible start date

Monday 30 September

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Retail sale of wine, spirits, gifts and cards
  • Customer Service 
  • Learn product knowledge
  • Talking to customers and helping them find the perfect wine
  • Rapport Building 
  • Taking payments by card or cash 
  • Answering Customer Queries on the phone or face to face 

Where you’ll work

98 ALFRETON ROAD

LITTLE EATON

DERBY

DE21 5DD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Retailer (level 2)

Equal to GCSE

Course contents
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.

    • Your training plan

    • You will be provided with an assessor to visit you in the workplace to complete the training, there will be no college involved

    Requirements

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience

    Other requirements

    This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Further information in working hours Wednesday to Sunday between the hours of 8.30 am – 7pm, Sunday 10 – 4 (not currently open Sunday but may expand or this may be required in December). Our tasting events run approx. once a month – either Friday or Saturday evening until around 10pm. Occasional Sunday events – 2 – 5 pm.

    About this company

    We are an independent wine shop based in Little Eaton. We moved to the Village in 2022, and often mused about one day opening a wine shop and sharing our passion. As fate would have it that day came much quicker than we expected, formally known as Daisy Hill, the shop became vacant in early January 2024 which enabled us to put our plan into action. Building on the shop's history of selling flowers and my childhood helping with floral arrangements and wreath making we continue to offer rustic and floral bouquets alongside our unique selection of wines, spirits, and gifts. Living in the village, we really think an independent wine shop is a perfect addition. The homonym name for the shop ''Bouquet' is inspired by both a bouquet of flowers and the aroma exhaled from wine. We pride ourselves on offering wines that we know and love, from small producers often farming organically or biodynamically, often we will have wines open to taste in store or for a broader selection you can join us for one of our wine tasting events.

    After this apprenticeship

    • The chance of a full-time position on completion of the apprenticeship
    • There are also progression opportunities within the company upon completion of the Level 2 Apprenticeship

    Ask a question

    The contact for this apprenticeship is:

    INSPIRO LEARNING LIMITED

    Mike Hand

    michael.hand@inspirolearning.co.uk

    01165040393

    The reference code for this apprenticeship is VAC1000272950.

    Apply now

    Closes in 6 days (Sunday 22 September)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.