Business Administration Apprentice

Summary

Due to the company’s continued success, NSP are looking to expand the Accounts Team in Kidderminster and are seeking an enthusiastic and dedicated Business Administrator Apprentice. This is an excellent opportunity for someone looking to begin their career and become a valued member of the team in a rapidly growing company.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Mon-Fri, 8.30am-5.00pm with half an hour lunch.
40 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 9 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You should be positive and enthusiastic having the ability to provide the client with a premium service and the capability to work independently or within a team when required.

To provide full administration and invoice support to the Accounts Team including:

Raising and completion of sales invoices
Processing payment invoices
Handling general enquiries, processing documents, engaging in file maintenance & records
Use of MS Excel, MS Word and other “MS Office” software in addition to company-specific software - SAGE
Undertaking credit control and reconciliation duties
Offering general administrative support to team members as directed by management as well as responding to external enquiries from clients, colleagues and other third-party service providers
Processing documentation and information, including data inputting, and generating correspondence in response to queries
Monitor the e-mail inbox and distribute accordingly
Welcome visitors, answer the telephone and the door

Where you’ll work

Europa Building

35a Arthur Drive

Hoo Farm Industrial Estate

Kidderminster

DY11 7RA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NCG

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administration Apprenticeship Standard qualification.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Team working
Initiative
Willing to embrace change
Enthusiastic & self-motivated
Able to work autonomously
Inquisitive
Keen eye for detail

About this company

NSP are a market leader in the smoke and ventilation industry dedicated to enhancing industry standards through innovation and technical advancements. They provide safer, fully compliant, next-generation smoke control and ventilation systems that protect lives in high-rise and multi-storey buildings across the UK.

https://nspsystems.co.uk/ (opens in new tab)

Company benefits

• High-performance club Awards • Pension Scheme • Life and Accident Insurance • Cash Plan • 23 days holiday days plus usual bank holidays • Birthday holiday • Perks Employee Assistance Program

After this apprenticeship

There is a chance to grow and progress within the company upon successful completion of your apprenticeship

Ask a question

The contact for this apprenticeship is:

NCG

Bethany Wigham-Moule

bethany.wighammoule@kidderminster.ac.uk

01562 512098

The reference code for this apprenticeship is VAC1000272682.

Apply now

Closes tomorrow (Monday 30 September at 11:59pm)

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