Apprentice Receptionist/Administrator

GLOBAL SUBSTATION SOLUTIONS LTD

HEBBURN, NE31 2EX

Closes in 11 days (Friday 27 September at 11:59pm)

Posted on 21 August 2024

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Summary

The Trainee Receptionist/Administrator will be fully responsible for the reception area, greeting all employees, visitors, directing deliveries. Helping all employees where necessary with administration needs. Data enter of all company timesheets weekly and arranging all postage.

Annual wage
£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

• Cycle to Work • Employee Assistance Program • Electric Car Scheme • Flexible working hours • Long Service awards • Better Health at Work award

Training course
Business administrator (level 3)
Hours
Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 2.00pm. Half an hour lunch each day.

37 hours a week

Possible start date

Monday 30 September

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Answering calls and taking messages
  • Greeting visitors
  • PA admin duties as required
  • Ad hoc admin requests from other departments
  • Manage incoming/outgoing post  
  • Support Senior Administrator with invoices
  • Arranging shipping when required
  • Monitor/arrange maintenance of office/equipment when required
  • Key control
  • Managing the Meeting Room Diaries
  • Chasing/logging timesheets
  • Ordering office supplies 
  • Accept/sign for small deliveries
  • Filing systems.
  • Keep logs up to date
  • Submitting man hours to clients
  • Preparing paperwork for O/T

Where you’ll work

1 MERCHANT COURT

MONKTON BUSINESS PARK SOUTH

HEBBURN

NE31 2EX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PENSHAW VIEW TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    Business Administrator Apprenticeship Level 3 includes:

    • Level 2 Functional Skills in maths and English (if required)
    • Work-based delivery of Level 3 Apprenticeship Standard
    • Full company induction including health and safety
    • 20% Off-the-job time will be given for study/assignments
    • Monthly contact session with your PV trainer
    • Internal training provided by your employer and workplace mentor
    • Level 3 Business Administrator qualification

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English and Mathematics (grade C/4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Team working

    About this company

    Established in 2006, Global Substation Solutions Ltd (GSS) are a dynamic power system engineering company, providing turnkey project services to the UK and international transmission, distribution and generation markets. To facilitate this, GSS have established offices in both the UK and Belgrade (Serbia), the latter facilitating projects within Eastern Europe, Middle East and Africa. Our portfolio of services includes project management, primary plant and P&C engineering, site installation, commissioning and specialist design consultancy services.

    https://gss.eu.com (opens in new tab)

    After this apprenticeship

    To progress to a receptionist.

    Ask a question

    The contact for this apprenticeship is:

    PENSHAW VIEW TRAINING LIMITED

    Gemma

    gemma.rose@penshawview.co.uk

    03302236144

    The reference code for this apprenticeship is VAC1000272650.

    Apply now

    Closes in 11 days (Friday 27 September at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.