Apprentice Housing and Property Management Assistant

Summary

Are you motivated and ambitious, eager to start a career in property management? We are seeking an Apprentice to join our team and embark on an exciting journey in the property industry. This role will give you the opportunity to gain experience with professionals, working towards a Level 2 Housing and Property Management qualification.

Annual wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Housing and property management assistant (level 2)
Hours: Monday to Friday: 9am - 5pm (breaks to be confirmed).
35 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This is an all-rounder role, which will give you training and experience in all areas of property management. Key duties include (but are not limited to) the following:

Client Interaction: Learn to communicate effectively with landlords and potential renters/buyers alike
Answering enquiries and providing information about available properties
Booking viewings and valuations
Answer phone calls and direct them accordingly Learning Legal and Regulatory Compliance: Understand and adhere to legal and regulatory requirements related to real estate transactions
Assist in ensuring all documentation complies with industry standards
Administrative Duties: Assist with general office tasks, including filing, data entry, and document preparation. Learn to handle paperwork related to property transactions and client agreements

Where you’ll work

141 WYNGATE DRIVE

LEICESTER

LE3 0UW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SIMPLY ONE STOP LIMITED

Your training course

Housing and property management assistant (level 2)

Equal to GCSE

Course contents

Customer Service: Be able to apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.

Respond to vulnerability: Uses appropriate levels of skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond accordingly.

Communication: Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues. Be able to signpost customers who need additional support to other colleagues, partner agencies.

Administration: Be able to apply a range of administrative skills in order to support a range of housing and property related services.

Information collection and sharing: Understand and be able to use a variety of methods to collect and present information such as resident, neighbourhood and property data in an effective manner. Information and data must be collected, recorded and presented accurately.

Team work: Work with internal colleagues and external partners to achieve individual, team and business targets. Work with colleagues to identify solutions to problems, appreciate the importance of team working and where they fit within the team.

Time management: Organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.

Tools and equipment: Effective use of IT equipment and software, including housing and property management software. The appropriate use of housing and property related work equipment.

Decision making: Effective decision making in order to ensure work tasks are completed in line with instruction and on time.

Your training plan

Housing and Property Management Assistant Level 2 (GCSE) Apprenticeship Standard

All work and studying will be done at work, with Study hours included throughout the week to help you work towards your qualification
Functional Skills in maths and English (if required)
Training schedule has yet to be agreed upon, further details will be made available at a later date

More training information

You will work towards a Housing and Property Management Assistant Level 2 Apprenticeship Standard. You will have a dedicated industry expert to guide and coach you through the components of your programme and you'll experience a range of different learning opportunities.

Online learning and face to face training with Learn Plus Us Apprenticeship Tutors
Meetings with your dedicated trainer
E-learning
Interactive online workshops
Self-guided research
On-the-job instructions
Peer-to-peer mentoring
Personal development planning
Manager progress reviews

Requirements

Desirable qualifications

GCSE in:

GCSE / Functional Skills Level 2 (grade 4 / C / Pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Problem solving skills
Administrative skills
Number skills
Team working
Initiative
Non judgemental
Patience

About this company

TEAM OF PROFESSIONAL PROPERTY AGENTS IN LEICESTER We work hard to ensure that you can locate and purchase your dream house at a price suited to your specific budget. Also, selling your property through our agency means that the details of your home will be published online, reaching not only local buyers but also regional and national home-movers. The wide range of quality letting services from Kendals Lettings Ltd and Kingswood Estate Agents has been carefully created to ensure that you receive complete assistance and support throughout the whole process. Specialising in lettings and property management, you can trust us for a first-class, unrivalled service in the area.

https://kendalskingswood.co.uk/ (opens in new tab)

After this apprenticeship

Potential for an administrative position within the company upon completion of the course.

On completion of the apprenticeship, apprentices will be able to apply to the following for membership:

Chartered Institute of Housing (CIH) at Standard Level – the apprentice will need to produce their apprenticeship certificate.
Association of Residential Letting Agents (ARLA) at Associate Level. The apprentice will need to be working in the sector at the time of application. They will need to produce their apprenticeship certificate, complete a declaration form, and meet the professional and academic requirements of ARLA.
Institute of Residential Property Management (IRPM) at Affiliate Level. The apprentice will need to produce their apprenticeship certificate and evidence that their training programme has matched the Level 2 syllabus approved by the IRPM. If the training programme does not meet IRPM requirements the apprentice will be expected to sign up for an online training course.

Ask a question

The contact for this apprenticeship is:

SIMPLY ONE STOP LIMITED

Dmytrij Lymar

dmytrij.lymar@learnplusus.co.uk

The reference code for this apprenticeship is VAC1000272506.

Apply now

Closes in 14 days (Monday 30 September at 11:59pm)

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