Business Associate Apprentice

Summary

We've got a great opportunity to join us as a Level 3 Business Administration Apprentice working within our Learning & Development team in Leeds City Centre. We offer opportunities within various teams as a Business Associate, so you'll gain exposure to many departments wherever you work supporting you to develop key business skills.

Annual wage

Competitive

Minimum wage rates (opens in new tab)

- Annual pay review

Training course

Business administrator (level 3)

Hours

Monday to Friday - 08.30 - 17.30

40 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You'll be responsible for communicating with internal and external stakeholders to complete tasks as required by the team
You'll use various IT systems such as Word, PowerPoint and Excel to effectively produce reports, presentations and documents in line with our brand
You'll make effective decisions based on data, analysis and reports, able to deal with challenges in a mature way
You'll support departmental projects in identifying and helping facilitate improvements in systems and ways of working such as how we present data and quantify return on investment
You’ll develop and distribute communications across the wider business to keep everyone informed
You’ll oversee the team inbox, responding to queries, including those related to the system
You’ll run and produce reports for the department to use in meetings

Where you’ll work

Holiday House

Ingram Street

Leeds

LS11 9AW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE APPRENTICE ACADEMY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 2
Learning will take place virtually in working hours
Full training schedule will be given upon enrolment

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Patience

About this company

At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. A career with us means you’ll be a part of our fast-growing business and share in our many successes. We’re proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join.

https://jet2careers.com/emerging-talent-careers/ (opens in new tab)

Company benefits

- Hybrid working (we’re in the office 2 days per week) - Colleague discounts on Jet2holidays and Jet2.com flights - 26 days holiday (plus Bank Holidays)

After this apprenticeship

After successful completion of the apprenticeship, there will be opportunity to apply for a permanent position - subject to role availability.

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