Business Administration apprenticeship

Summary

Manchester Communication Academy are seeking an aspiring administrator to join our busy team. If you are looking to utilise your skills in a new role whilst working towards a level 3 qualification, then this is an ideal apprenticeship for you. We are a mainstream secondary school with over 1200 students on roll. Students are aged 11-16.

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

Wage rise to National Minimum Wage after 12 months if over the age of 19.

Training course

Business administrator (level 3)

Hours

Monday to Friday - term time only 07:30 - 15:30. 30-minute lunch break. 37.5 hours per week - can be flexible with hours

37 hours a week

Possible start date

Saturday 21 September

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Maintain registers to standards required by Manchester Communication Academy
Ensure procedures are followed with regards to ‘First Day Calling’, safeguarding of students and monitoring via attendance systems
Ensure all absence is challenged effectively
Monitor punctuality of students and liaise with parents as appropriate
Create and maintain files for all students on your caseload, keeping accurate electronically file records and ensure these are kept up to date
Analysis of data on a weekly basis and use of this data to inform actions as per the attendance policy
Support the attendance team to ensure that any medical notes/medical letters, etc. are scanned and uploaded to SIMS
Attend weekly meetings with your line manager
Attend and minute team meetings
Minute parental meetings as directed by the Trust Attendance Manager
Identify students/parents requiring additional support, ensuring liaison with the attendance team
Ensure any child protection concerns are passed on immediately to the Safeguarding Team
Be the first point of contact for students and their parents/carers for morning calls
Ensure that any enquiry is successfully dealt with/communicated
Collect correspondence e.g. permission slips/holiday request forms and then ensure that these are filed correctly and noted on SIMS
Ensure that information on SIMS is updated regularly and accurately
Support the coordination of all events that include the attendance of parents/carers
Monitor the attendance email inbox dealing and responding with internal and external enquiries.
Send letters and texts home in relation to attendance and punctuality as directed by the Trust Attendance Manager
Check and monitor attendance of alternative provision students

Where you’ll work

Manchester Communication Academy

Silchester Drive

Manchester

M40 8NT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3
LMP Education will be the training provider
20% off the job training
Tutor support via online platform BUD

Requirements

Essential qualifications

GCSE in:

English and Maths (grade A*-C (4-9))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Team working

About this company

We believe passionately in the power of an excellent education to transform lives and provide new opportunities for young people. We provide an exciting and challenging experience for our students in a supportive and caring environment.

https://www.manchestercommunicationacademy.com/ (opens in new tab)

After this apprenticeship

Permanent position considered on completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Louise

louise.mcmeechan@lmpeducation.org

The reference code for this apprenticeship is VAC1000272395.

Apply now

Closes in 4 days (Friday 20 September at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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