Buying and Merchandising Apprentice

Jet2.com

Leeds, LS11 9AW

Closes in 4 days (Friday 20 September)

Posted on 20 August 2024


Summary

As our Buying and Merchandising Assistant Apprentice, you’ll play a key role in supporting our In-Flight Retail Commercial and Customer Experience Teams. You’ll assist with the development, management, and promotion of our product range.

Annual wage
Competitive

Minimum wage rates (opens in new tab)

- Annual pay review

Training course
Buying and merchandising assistant (level 4)
Hours
Monday to Friday - 08.30 till 17:30

40 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To assist the In-Flight Retail Commercial Team:

  • Requesting, logging and cataloguing samples from suppliers; management of samples for internal activity around bar packing, crew training and photography.
  • Requesting supplier pricing – cost/retail.
  • Obtaining individual supplier sales data and forecasts from Retail Analysts for Retail Suppliers.
  • Management of the Crew Incentive prizes with our Retail Suppliers.
  • Carry out monthly benchmarking of product and pricing on the high street, airports and other airlines to ensure we are competitive for our customers.

To assist the In-Flight Retail Customer Experience Team:

  • Analysing in-flight customer and sales data, identifying trends to assist with making informed product ranging decisions and marketing campaigns.
  • Carrying out deep-dive reviews and monitoring customer feedback in relation to any in-flight product and service delivery changes.
  • Management of Crew Hub content, sharing key customer insights with crew colleagues.
  • Briefing in-flight marketing changes for centralised campaigns and supplier-funded activity.
  • Creating return on investment reports for in-flight marketing suppliers.

Where you’ll work

Holiday House

Ingram Street

Leeds

LS11 9AW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SCL EDUCATION & TRAINING LIMITED

Your training course

Buying and merchandising assistant (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Uses their market/industry knowledge to contribute to new product development and innovation
  • Contributes to the building of customer focused ranges to meet the brand identity of the business
  • Ensures product quality and legal compliance by working within industry standards, regulations and legislation to source, purchase and sell goods
  • Ensures accurate implementation of the critical path prioritising actions accordingly
  • Negotiates in a manner that balances the need for a sound financial return, with the need to operate ethically, honestly and fairly
  • Monitors agreed performance targets with suppliers to manage ongoing supplier relationships
  • Applies the organisation strategy to buying and/or merchandising to ensure strategic objectives are met
  • Applies an ethical and sustainable approach to the buying and merchandising process in line with policies and procedures to achieve legal compliance
  • Ensures the agreed route to market is delivered and maintained successfully so that objectives are met
  • Works with external and internal departments (for example, marketing, distribution, suppliers) to build relationships to drive sales activity and support the delivery of the business objectives across all channels
  • Uses data to support decisions to influence both the strategic and operational direction of the buying and/or merchandising approach.
  • Demonstrates accurate application of systems in analysing data (for example, customer trends, buying patterns, stock rotation and levels)
  • Evaluates commercial performance to support proposed actions for both good and poor product performers
  • Demonstrates anticipation of customer buying and product patterns to forecast future demand
  • Articulates relevant ideas and opinions towards trends and competitor activity so that opportunities may be identified
  • Applies customer profile/trend data to inform the development of a range, products and services
  • Formulates and communicates customer propositions
  • Develops self and individuals to improve personal and team performance and capability
  • Demonstrates commercial buying and merchandising within a financial framework
  • Operates in a manner that produces the required financial rate of return for the business
  • Coaches and mentors new/less experienced colleagues
  • Analyses and presents business data to support achievement of business strategies, brand and KPIs
  • Ensures effective stock management to support the delivery of the sales and profit forecasts
  • Uses their market/industry knowledge to contribute to new product development and innovation
  • Contributes to the building of customer focused ranges to meet the brand identity of the business
  • Ensures product quality and legal compliance by working within industry standards, regulations and legislation to source, purchase and sell goods
  • Ensures accurate implementation of the critical path prioritising actions accordingly
  • Negotiates in a manner that balances the need for a sound financial return, with the need to operate ethically, honestly and fairly
  • Monitors agreed performance targets with suppliers to manage ongoing supplier relationships
  • Applies the organisation strategy to buying and/or merchandising to ensure strategic objectives are met
  • Applies an ethical and sustainable approach to the buying and merchandising process in line with policies and procedures to achieve legal compliance
  • Ensures the agreed route to market is delivered and maintained successfully so that objectives are met
  • Works with external and internal departments (for example, marketing, distribution, suppliers) to build relationships to drive sales activity and support the delivery of the business objectives across all channels
  • Uses data to support decisions to influence both the strategic and operational direction of the buying and/or merchandising approach.
  • Demonstrates accurate application of systems in analysing data (for example, customer trends, buying patterns, stock rotation and levels)
  • Evaluates commercial performance to support proposed actions for both good and poor product performers
  • Demonstrates anticipation of customer buying and product patterns to forecast future demand
  • Articulates relevant ideas and opinions towards trends and competitor activity so that opportunities may be identified
  • Applies customer profile/trend data to inform the development of a range, products and services
  • Formulates and communicates customer propositions
  • Develops self and individuals to improve personal and team performance and capability
  • Demonstrates commercial buying and merchandising within a financial framework
  • Operates in a manner that produces the required financial rate of return for the business
  • Coaches and mentors new/less experienced colleagues
  • Your training plan

    • Training will take place virtually during working hours
    • A full training schedule will be given upon enrolment

    Requirements

    Essential qualifications

    GCSE in:

    • Maths & English (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Organisation skills
    • Administrative skills
    • Team working
    • Creative
    • Initiative

    About this company

    At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. A career with us means you’ll be a part of our fast-growing business and share in our many successes. We’re proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join.

    https://jet2careers.com/emerging-talent-careers/ (opens in new tab)

    Company benefits

    - Hybrid working (we’re in the office 2 days per week) - 26 days holiday (plus Bank Holidays) - Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

    After this apprenticeship

    Apprentices will have the opportunity to apply for a permanent position after successfully completing their apprenticeship, subject to role availability. 

    Ask a question

    The contact for this apprenticeship is:

    SCL EDUCATION & TRAINING LIMITED

    The reference code for this apprenticeship is VAC1000272338.

    Apply now

    Closes in 4 days (Friday 20 September)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.