Business Administration Apprentice

Summary

The job role involves lots of communication, with the opportunity to attend meetings. This will develop your confidence and ability to note take. The role may involve project work and the opportunity to develop finance skills. The environment is friendly and fast paced so there will be lots of opportunity to grow and develop in the role.

Annual wage: £18,720 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8:30am - 5pm with a 30 minute lunch break
40 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties of the Business Administrator Apprentice include assisting in daily office needs and managing our company's general administrative activities.

Providing office support including customer and employee support
Keeping well-organised files and records of business activity
Keeping computer databases up to date
Interacting with colleagues and clients
Answering phones and connecting calls to the proper department
Taking phone messages and passing them on
Following up on business communications, billing, and ordering
Communicating with materials suppliers and vendors
Invoicing
Using spreadsheets to track expenses and company spending.
Collecting and inputting company data
Making travel arrangements for employees
Learning about the company's mission and available products/services
Sending emails
Preparing documents by printing, copying, and binding
Collecting and sorting post
Assisting with minor technical support
Ordering office stationery and other supplies
Preparing meeting rooms by setting up chairs and getting refreshments
Participating in office meetings and taking meeting minutes
Being ready for any other administrative tasks that are required.
General office duties

Where you’ll work

UNIT 15

ONGAR ROAD TRADING ESTATE

ONGAR ROAD

DUNMOW

CM6 1EU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

COLCHESTER INSTITUTE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard
Monthly classes at Colchester Institute (Colchester Campus)

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade A*-D/9-3)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Non judgemental
Reliable

Other requirements

Though the site is not directly accessible by public transport, there are transport links into Dunmow and then it's a walk to the site. The role is office based but on occasion the apprentice may be asked to enter the workshop. The environment in the workshop can be noisy and dusty. Must be prepared to wear relevant PPE from time to time if required. The role will involve long periods working on a computer.

About this company

Flexi Group’s adaptable working mind-set of creating innovative solutions for the construction industry. Flexi's unique process of creating general arrangement drawings through a seamless BIM workflow - from design to fabrication and installation. Creating a modular future for the built environment, producing innovative solutions for customers, and manufacturing metal products including balconies, stairs, balustrade, flight landings, grillage. Established since 2015 with 16 employees, Flexi Group Limited's customer base is in and around London for commercial and residential construction companies, where we offer an adaptable working mind-set of creating innovative solutions for the construction industry.

https://www.flexigroupuk.com/ (opens in new tab)

Company benefits

Statutory holiday. Employee assist. Team events. Pension scheme (with qualifying criteria).

After this apprenticeship

To become a permanent member of the team, with opportunities to progress into other roles which could vary from technical to finance to sales.
Typical starting wages vary but averagely would be £22,000 upwards.

Ask a question

The contact for this apprenticeship is:

COLCHESTER INSTITUTE

Colchester Institute - Apprenticeships Team

ci.apprenticeships@colchester.ac.uk

01206 712043

The reference code for this apprenticeship is VAC1000272185.

Apply now

Closes in 14 days (Friday 4 October)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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