Apprentice Business Administrator in a Legal Office

Summary

We are recruiting for an Administrative Assistant to provide office and reception support in a busy legal environment. You will be doing a variety of tasks from general admin duties, like processing the post, to meeting and greeting clients. Working alongside highly regarded solicitors to provide support in our provision.

Annual wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 9.00am - 5.00pm with one hour for lunch to be taken between 12.00pm - 2.00pm by agreement.
35 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This role offers a diverse range of tasks that provide a breadth of experience in developing various office and legal skills within a professional city firm.

The successful candidate will take a proactive role in our Essex office. They will work alongside highly regarded solicitors to provide support in our provision of legal services to clients. The role will include (but is not limited to):

Administrative duties such as file creation and maintenance
Dealing with inbound and outbound correspondence
Making and receiving telephone calls
Client Services including dealing with queries and problems and finding ways of solving these to meet both client and organisational needs
Creation of document bundles for service in courts and other parties
Regulatory compliance
Assisting lawyers with meetings including those with clients, other lawyers and professionals
Creation and maintenance of online databases
Post-room duties
Filing/file management
General miscellaneous admin tasks around the office and within a team
To make appointments, arrange meetings and maintain up-to-date Outlook diaries for the department
To deal professionally with clients, colleagues and other professional agencies on the telephone and in person as required
To accurately record messages and forward these to the appropriate person without delay
To ensure the confidentiality and security of all the Company’s and client’s documentation and/or information

Where you’ll work

42 HIGH STREET

DUNMOW

CM6 1AH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full training will be given leading to a recognised Business Administrator Level 3 Apprenticeship Standard Qualification.

Full on-the-job training will be delivered.

Off-the-job training will be supported by our Training Provider, Davidson Training UK Ltd.

You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent).

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4-9 or A*-C)
Maths (grade 4-9 or A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Team working
Good level of spoken English
Good written communication
Excellent spelling and grammar
Understanding of MS Office
Professional telephone manner
Ability to take messages
Personable but professional
Hardworking
Articulate
Confident
Professionally presentable
Good attitude

Other requirements

You MUST ensure the confidentiality and security of all the Company’s and client’s documentation and/or information. You must have a good work ethic, with a good attitude to work – poor punctuality or sick record will not be tolerated.

About this company

Foort Tayler specialise in all aspects of Family Law, Mediation, Conveyancing, Wills and Probate. Situated in the High Street, Great Dunmow, Essex our client base covers the whole of England and Wales and we are able to provide a high level of service to all clients no matter where they are located. As a leading, professional and caring firm we combine traditional values with a modern, forward thinking ethos - ensuring all of our valued clients receive the highest quality service.

https://www.foort-tayler.co.uk/ (opens in new tab)

After this apprenticeship

Full-time position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

Gemma Barr

gemmabarr@davidsontraining.com

07399586723

The reference code for this apprenticeship is VAC1000272160.

Apply now

Closes in 10 days (Monday 30 September at 11:59pm)

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