Apprentice Account Manager

ALBANY BROKERS LTD

Leicester, LE19 1SA

Closes in 25 days (Friday 11 October at 11:59pm)

Posted on 15 August 2024

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Summary

A motivated and detail-oriented individual to join our team as an Insurance Broker Account Manager Apprentice. This offers a unique opportunity to gain hands-on experience in the insurance industry, working closely with experienced brokers and account managers.

Annual wage
£16,000 a year

Minimum wage rates (opens in new tab)

Training course
Insurance practitioner (level 3)
Hours
Monday - Friday 9.00am - 5.00pm

35 hours a week

Possible start date

Monday 14 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Assist in managing client accounts, including policy renewals, amendments, and claims processing
  • Develop a deep understanding of various insurance products and services
  • Provide excellent customer service by responding to client inquiries and resolving issues
  • Support senior account managers in preparing insurance quotes and proposals
  • Maintain accurate records and documentation in line with industry regulations
  • Participate in client meetings and contribute to the development of tailored insurance solutions
  • Engage in ongoing training and development to build a career in insurance brokerage

Where you’ll work

5 Grove Court

Grove Park, Enderby

Leicester

LE19 1SA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIES LEARNING SOLUTIONS LIMITED

Your training course

Insurance practitioner (level 3)

Equal to A level

Course contents
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.
  • Identify potential claims fraud and determine the correct action to prevent loss.
  • Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
  • Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
  • Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
  • Gather and interpret relevant information to provide a return on insurance decisions.
  • Match client’s needs with available insurance products and services.
  • Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.

    • Your training plan

    You will work towards your:

    • Insurance Practitioner Level 3 Apprenticeship
    • Certificate in Insurance (Cert CII)
    • Level 2 Functional Skills in English and Maths (if required)

    Training will be via Davies, virtually. 6 hours per week off the job training.

    Requirements

    Desirable qualifications

    GCSE in:

    • Maths and English (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Team working

    About this company

    At Albany Insurance Brokers, we are a forward-thinking insurance brokerage that embodies innovation, energy, and a commitment to excellence. We pride ourselves on not just delivering tailored insurance solutions but also on fostering a dynamic work environment where young talent can thrive. Our team is a vibrant mix of experienced professionals and ambitious newcomers, united by a shared passion for redefining the insurance industry. We actively support and mentor emerging talent, promoting creativity and growth at every level. Join us and be part of a company that values fresh perspectives, encourages professional development, and is dedicated to setting new standards in client service.

    After this apprenticeship

    Upon completion of the apprenticeship you will be offered the position of account manager.

    Ask a question

    The contact for this apprenticeship is:

    DAVIES LEARNING SOLUTIONS LIMITED

    John Paton

    DLS.recruitment@davies-group.com

    The reference code for this apprenticeship is VAC1000271528.

    Apply now

    Closes in 25 days (Friday 11 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.