Business Admin Apprenticeship

Summary

This is a business administrator apprenticeship, which will include administrative support and business training, in a Rochdale based legal firm.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.30pm
37 hours a week
Possible start date: Wednesday 9 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Receives callers and clients and directs them to the appropriate person or department
Records the details of enquiries and makes appointments and reservations
Answers, screens and forwards or otherwise deals with telephone enquiries
Supplies brochures, pamphlets and other information for clients
Records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency
Maintains reception area in good order
Stores information by filling in forms, writing notes and filing records
Types reports, memos, notes, minutes and other documents;
Receives and distributes incoming and outgoing correspondence
Checks figures, prepares invoices and records details of financial transactions made

Where you’ll work

106

Yorkshire Street

Rochdale

OL16 1JY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HOPWOOD HALL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
All training will take place in the workplace

More training information

Hopwood Hall will be the training provider for this course, and training will be delivered by your tutor, in the workplace

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4/C or above)
Maths (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Logical
Team working
Non judgemental
Patience

Other requirements

Can you get to the employer every day for before 9am in the morning? Can you stay until 5.30pm in the evening?

About this company

UK Visa Specialists is a leading firm of immigration lawyers, specialising in the provision of UK Visas and Immigration services for businesses and individuals, based in Rochdale Centre.

https://myukvs.co.uk/ (opens in new tab)

After this apprenticeship

Potential permanent employment after the apprenticeship

Ask a question

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