IT Support Apprentice
SIMPLE IT4U LIMITED
West Malling, ME19 4YU
Closes in 10 days (Friday 4 October)
Posted on 14 August 2024
Contents
Summary
We are looking to hire a Technical Support Engineer Apprentice to provide services to our clients who we provide a full range of IT services to. This is a great opportunity to work with a small team and develop your IT skills. You will have to travel to client sites to provide hands on support.
- Annual wage
- £14,500 a year
- Training course
- Information communications technician (level 3)
- Hours
-
All details will be confirmed upon interview.
37 hours a week
- Possible start date
-
Monday 14 October
- Duration
-
1 Year 4 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Main responsibilities:
- Providing 1/2nd Line support
- Responding to tickets efficiently
- Troubleshooting hardware, software and network problems
- Installing, maintaining and support Windows Desktops, software applications and hardware accessories
Where you’ll work
80 Churchill Square
Kings Hill
West Malling
ME19 4YU
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
QA LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist (Information Communications Technician) Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premises and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Requirements
Essential qualifications
GCSE in:
- any subject --- x3 (grade 4+ (A-C))
- English (grade 3+ (D or above))
- Maths (grade 3+ (D or above))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Non judgemental
- Knowledge of Active Directory
- Knowledge of networking IPv4
- Windows Desktop experience
About this company
With years of experience as a trusted Managed Services Provider, we bring a wealth of knowledge and expertise to our clients, delivering reliable and effective IT solutions for businesses of all sizes. We are dedicated to providing innovative and reliable IT solutions through IT consultancy, managed services, networking, and cloud computing.
After this apprenticeship
There will be the opportunity to progress onto a Level 4 program or gain full time employment upon successful completion of the apprenticeship.
Benefits:
- Flexible working hours (earlier or later start, working from home option)
- Dress down days
- Social events with the team
Ask a question
The contact for this apprenticeship is:
QA LIMITED
The reference code for this apprenticeship is VAC1000271214.
Apply now
Closes in 10 days (Friday 4 October)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.