Business Support Apprentice

Summary

The Department of Chemical Engineering & Biotechnology is recruiting for a Business Support Apprentice to be part of the wider professional services team. This is an exciting opportunity to work alongside highly experienced staff, to gain practical administration experience in a global organisation and a nationally recognised qualification.

Annual wage: £18,581 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 9am/5pm Monday to Thursday and 9am/4pm on Fridays
36 hours a week
Possible start date: Saturday 26 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Department of Chemical Engineering & Biotechnology is recruiting for a Business Support Apprentice to be part of the wider professional services team. Commencing in October 2024, we are seeking a diligent and enthusiastic individual undertaking a structured training programme encompassing diverse areas such HR, Reception, Safety, Finance, Communications, Outreach, and Student Administration. This is an exciting opportunity to work alongside highly experienced staff, to gain practical administration experience in a global organisation and a nationally recognised qualification.

· Carry out general administration relating to HR processes using the HR systems for the University.

· Keeping Staff and Students files organised.

· Set up recruitment files, coordinate new starter processes and conduct HR induction for new staff.

· Setting up interviews, which includes notify successful and unsuccessful candidates, request references.

· Assist the Safety Team with Risk Assessments and provide general H&S advice to staff.

· Welcoming employees, students and visitors in a friendly way.

· Deal with daily visitors courteously and efficiently adhering to departmental standards.
Assist the Accounts team and provide backup for the Stores area

· Provide general administrative support, e.g. arrange and attend meetings, take minutes/notes, diary management, and preparation of documents including confidential correspondence.

Be involved in supporting any events, outreach activities and communications within the department.

Where you’ll work

Department of Chemical Engineering and Biotechnology

Philippa Fawcett Drive

Cambridge

CB3 0AS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CAMBRIDGE REGIONAL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components;

• Level 3 Diploma in Business Administrator (optional) • Business Administrator – Knowledge, Skills and Behaviours. Functional Skills Maths and English Level 2 (exemptions apply).

The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence. The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor.

Requirements

Essential qualifications

GCSE in:

English (grade 4 or C)
Maths (grade 4 or C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Logical
Team working
Non judgemental
Patience

Other requirements

The right applicant neds to be flexible, have an excellent work ethic, be mature in their approach as well as being respectful and courteous to all staff, students and visitors.

About this company

Our multidisciplinary department houses expertise in science, engineering and mathematics fields, with an overarching drive to deliver real impact in the areas of sustainability and healthcare. Our undergraduate and postgraduate courses, as well as our research programmes and Centre for Doctoral Training, develop fundamental understanding of molecular processes and systems, equipping students with the skills to tackle global issues, such as climate change, accessible medical care, and sustainable manufacturing.

Company benefits

The University has a comprehensive benefits scheme for staff

After this apprenticeship

Upon completion of the apprenticeship, the individual will be able to perform to high standard/level which will allow an easy entry into administrative roles in the Further Education/Higher Education sectors. Business administration, as well as a career in Human Resources are undoubtedly career paths that the individual completing the apprenticeship can also explore.

Ask a question

The contact for this apprenticeship is:

CAMBRIDGE REGIONAL COLLEGE

Camilla

01223 418778

The reference code for this apprenticeship is VAC1000271202.

Apply now

Closes in 3 days (Monday 23 September at 11:59pm)

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