Business Administration Apprentice (36019)

Summary

In this role you will provide administration support to work colleagues in the office and the factory. It is a fast-paced office environment, so we are looking for an individual who has good organisation skills, confidence within a friendly team.

Annual wage: £11,980.80 to £21,415.68 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 8.00am - 4.00pm. Friday, 8.00am - 2.00pm.
36 hours a week
Possible start date: Friday 4 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

A normal day would include:

Using and becoming skilled on our IT packages and systems, our bespoke computer system for sales and purchase ordering as well as the MS Office suite
Helping to produce accurate documents in compliance with our procedures, this will include preparing factory specifications for machine operators
Handle confidential customer information as per our procedures and GDPR regulations
Communicating effectively with the team, seeking advice when necessary, being supportive and making recommendations for improvements or presenting solutions where appropriate
Communicating with customers over the telephone and maintaining ongoing contact with client
Writing emails or letters to help create proposals or answer customer queries
Updating our CRM (customer relationship management system)
Inputting data and recording information accurately
Taking responsibility for the work you carry out
Learn and understand the relevant legislation that applies to the company and the work we do
Develop your own goals and objectives that contribute to the growth of the company
Ad hoc duties will also include opening fire doors and general tidying up, filing, shredding, photocopying, and scanning and general office responsibilities

How you will be supported

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be

How you could get there

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

Where you’ll work

LEIGH COMMERCE PARK

GREENFOLD WAY

LEIGH

LANCS

WN7 3XJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Team working
Fast learner
Committed
Enthusiastic

About this company

Leighton Packaging Ltd commenced trading in 1994. Within 10 years of trading Leighton developed into a well respective company, through continuous investment in both technology and its people. In 2003 Leighton achieved investors in people status, underlining its dedication to gaining results through training and its staff. Leighton have staff who have come from apprenticeship programs and have been with them almost as long as they have been trading. In December 2023 Phil Coffey retired and the business was taken over by a new Director who has many ideas and wants to take the business into a new direction

After this apprenticeship

Possible progression within the company and progression onto the next level apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE GROWTH COMPANY LIMITED

The reference code for this apprenticeship is VAC1000271173.

Apply now

Closes in 6 days (Friday 27 September)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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