Events Assistant Apprentice

GRAY DAWES TRAVEL LIMITED

Essex, CO1 1RA

Closes in 7 days (Friday 27 September)

Posted on 16 August 2024


Summary

Seeking an Events Assistant Apprentice to provide a creative and exceptional service to our Events clients. The role will be based within our Meetings Management / Venue Find side of the department and will involve taking client briefs and finding venue solutions for their meetings and events.

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

Training course
Event assistant (level 3)
Hours
Monday to Friday, 7.5 hour shift each day between 8.00am and 6.00pm. 1 hour lunch breaks.

37 hours a week

Possible start date

Monday 7 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Day to day role responsibilities will include:

  • Manage day-to-day enquiries and bookings for a range of clients and industries
  • Negotiate with suppliers on the best possible rates and commissions
  • Build strong working relationships with clients
  • Upsell Gray Dawes services
  • Build on industry and venue knowledge
  • Support the whole of the Events department as required
  • Attend internal and external supplier meetings

Where you’ll work

The Octagon

27 Middleborough

Colchester

Essex

CO1 1RA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

COLCHESTER INSTITUTE

Your training course

Event assistant (level 3)

Equal to A level

Course contents
  • Operational: Gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event.
  • Operational: Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event.
  • Operational: Provide assistance onsite at an event by registering delegates or by helping to assist the onsite team with a variety of tasks.
  • Operational: Manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event.
  • Operational: Use software packages to create word processing and spreadsheet documents.
  • Operational: Contribute to reports, event project plans and written presentations for clients
  • Operational: Use a range of event technology platforms and in-house bespoke software systems and databases.
  • Operational: Show careful attention to regulations and internal policies.
  • Professional: Listen, interpret, understand, vocalise and respond to clients’ needs.
  • Professional: Speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member.
  • Professional: Build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes.
  • Professional: Question effectively to ensure understanding of what is required from clients or colleagues.
  • Professional: Have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged.
  • Professional: Work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place.
  • Commercial: Assist in the preparation, management and reconciliation of event budgets by collecting information, checking data and making calculations.
  • Commercial: Show how commercial awareness has been applied through task and time management, specifically using efficient and effective measures to conclude a project in the most proficient way.
  • Your training plan

    • The official qualification received after successful completion of the course is the Level 3 Events Assistant Apprenticeship qualification
    • All delivered within the workplace via online training with Colchester Institute

    Requirements

    Essential qualifications

    GCSE in:

    • maths and English (grade 9-4/A*-C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Number skills
    • Team working

    Other requirements

    You may be requested to travel to other offices to attend team meetings and we have a company conference once a year, held on a Saturday. This role is computer based.

    About this company

    We are a corporate travel agency offering our clients all aspects of corporate travel, from flights, car hire, hotels, meetings and events etc. We book and manage their travel requirements and provide full management information to the client for them to be able to look after their travel spend. We have offices across the UK with the Colchester office being the Head Office. We also have offices in Miami USA, Melbourne and Sydney in Australia and several offices in the Netherlands.

    http://www.gdg.travel (opens in new tab)

    Company benefits

    28 days holiday inclusive of Bank Holiday rising to 33 days after 5 years service, contributory pension scheme, life Insurance scheme, employee assistance program, season ticket loan, employee discount portal, Christmas saving scheme.

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    • Fast growing business and so opportunities for development in other events roles will be an opportunity should this be something the successful applicant is looking for

    Ask a question

    The contact for this apprenticeship is:

    COLCHESTER INSTITUTE

    Colchester Institute - Apprenticeship Team

    ci.apprenticeships@colchester.ac.uk

    01206 712043

    The reference code for this apprenticeship is VAC1000271002.

    Apply now

    Closes in 7 days (Friday 27 September)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.