Office Administrator Apprentice

Summary

AquAid Tyne & Wear is seeking an organised and detail-oriented Office Administrator Apprentice to join our team. The Office Administrator Apprentice will play a crucial role in ensuring the smooth running of daily office operations. The ideal candidate will have strong administrative skills, and demonstrate exceptional organisational abilities.

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, shifts TBC.
30 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Perform general clerical duties including photocopying, faxing, mailing, and filing.
Manage office supplies inventory and place orders when necessary.
Answer and direct phone calls in a professional manner.
Assist in organising and scheduling appointments.
Maintain electronic and hard copy filing systems.
Handle sensitive information in a confidential manner.
Assist in the preparation of regularly scheduled reports.
Conduct data entry tasks with precision and efficiency.
Support accounting functions by utilising QuickBooks for basic bookkeeping tasks.
Computerize office operations to enhance efficiency.

Where you’ll work

6

Faraday Close

Washington

Tyne And Wear

NE38 8QJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DERWENTSIDE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Standard
All training will be delivered in the workplace

Requirements

Essential qualifications

GCSE in:

English and maths (grade Grade 4 - 9 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

Other requirements

Candidates must be able to travel to work, please check travel arrangements prior to applying.

About this company

AquAid Tyne & Wear is a specialist drinking water dispenser company, providing bottled and plumbed-in water coolers, hot water boilers, and exclusive drinking water systems.

https://www.aquaidwatercoolers.co.uk/contact/north-east-england (opens in new tab)

After this apprenticeship

The administration role may be a gateway to further career opportunities, such as management positions or senior support roles.

Ask a question

The contact for this apprenticeship is:

DERWENTSIDE COLLEGE

Apprenticeship recruitment team

apprenticeships@derwentside.ac.uk

The reference code for this apprenticeship is VAC1000270594.

Apply now

Closes in 5 days (Tuesday 24 September at 11:59pm)

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