ASK Italian Basingstoke, Level 3 Apprenticeship - Hospitality Supervisor

ASK Italian

Basingstoke, RG21 7BB

Closes in 8 days (Friday 27 September)

Posted on 8 August 2024


Summary

As an ASK Italian Apprentice, we’ll give you: A bespoke level 3 apprenticeship programme to launch your career with ASK Italian. We will teach you all about our business with the opportunity to gain a full time Assistant Manager Role. Our CEO started out as a Team Member – where will your career take you?

Annual wage
£9,984 to £17,846.40 a year

Minimum wage rates (opens in new tab)

Up to £11.44 per hour + Tronc  50% discount at ASK Italian and Zizzi restaurants  Free meals on shift  28 days paid holiday, pro rata  Pension contributions  Online benefits (including GP support & discounts)

Training course
Hospitality supervisor (level 3)
Hours
Shift working, including evenings and weekends. Exact days and shifts to be confirmed.

30 hours a week

Possible start date

Saturday 28 September

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your role will include:

  • Demonstrating a passion for people, great service, and amazing food
  • Working together with our back of house team
  • Making sure the restaurant is fully set for service in line with cleaning, audit and brand standards
  • Ensuring orders are taken and queries dealt with, assessing customers' needs and preferences and being able to make appropriate recommendations
  • Displaying confidence and strong menu knowledge
  • Anticipating guests needs to ensure they never have to ask for anything!
  • Effective and professional handling of any customer complaint

As an ASK Italian Team Member, we’ll ASK you to:

  • Have a huge passion for our Italian food, with the desire to learn and deliver our fabulous menu
  • Step forward and welcome our customers like a friend to your home
  • Work as part of a team in a fast-paced environment with an eye for detail and a drive for excellent standards

Where you’ll work

Lower Ground Festival Place

Basingstoke

RG21 7BB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HIT TRAINING LTD

Your training course

Hospitality supervisor (level 3)

Equal to A level

Course contents

Your training plan

As an ASK Italian Team Member, we’ll give you:

  • Full training into role and great opportunities for career development, including a fully accredited and industry recognised Level 3 Apprenticeship Certificate as a Hospitality Supervisor
  • Our partner Hit Training will deliver online workshops and 1:1 coaching to enhance the skills you are developing in the restaurant - Training schedule has yet to be agreed. Details will be made available at a later date
  • Functional Skills in maths and English if required

Requirements

Desirable qualifications

GCSE or equivalent in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Initiative

Other requirements

You’ll be part of a great team, creating and enjoying fantastic experiences and making friends for life!

About this company

At ASK Italian our people are at the heart of everything we do. ASK Factor is who we are and how we showcase our Full-Hearted personality. We’re dynamic individuals who work together to achieve the same goals. Join us and you’ll be 100% supported in your career journey, whichever route you take and however far you’d like to go. We care deeply, look out for each other and work together to be the best we can be. Our values and beliefs are packed full of Italian attitude and underpin everything we do. Heartfelt – We genuinely love what we do and believe in what we say. Respectful – We care about how we make people feel and our impact on the world around us. Generous – We’ll go that extra mile to make a difference. Spirited – We’re determined, always moving forward to be the best we can be.

http://www.askitalian.co.uk (opens in new tab)

After this apprenticeship

Upon completion of the apprenticeship programme, you’ll continue at ASK Italian full time in your role. Going forward, you can follow our career path and become a Assistant Manager and beyond! With our amazing training, including our Italian Education and our fantastic development programme, we’re the perfect place to keep growing, so come join us, and be a part of our team!

Ask a question

The contact for this apprenticeship is:

HIT TRAINING LTD

work@askitalian.co.uk

The reference code for this apprenticeship is VAC1000270169.

Apply now

Closes in 8 days (Friday 27 September)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.