Sales Administrator & Digital Marketing Assistant Apprentice

Summary

As a Digital Marketing Apprentice at EPC Choice Ltd, you will be at the heart of our new digital marketing initiative, while also gaining valuable experience in sales and administration. This role offers a unique opportunity to develop a comprehensive skill set.

Annual wage: £16,000 a year
Minimum wage rates (opens in new tab)
Training course: Multi-channel marketer (level 3)
Hours: Monday to Friday between 09:00 – 17:30
37 hours a week
Possible start date: Tuesday 15 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Sales Administration:

Provide administrative support to the sales team, including data entry
Communicate with customers via phone and email to assist with enquiries
Utilise QuickBooks software to input and maintain accurate sales records
Manage and update Excel spreadsheets with sales data
Handle customer orders, invoices
Ensure timely responses to customer queries and complaints
Collaborate with colleagues to enhance overall customer service experience
Convert sales leads

Social:

Manage business social media profiles such as Facebook, Twitter, LinkedIn, & Instagram
Develop new and maintain existing Social Media profiles for the business
Build followers and increase engagement across all social media platforms
Develop new ideas to promote the business using social media/website
Online presence
Manage the company website alongside our IT consultant
Carry out Search Engine Optimisation
SEO activities to increase website traffic
Maintain the company website content
Image editing - cropping, resizing, other Photoshop work
Manage and update the company website to promote the company and products
The main purpose of the role will be to promote the business through social media and digital marketing channels
Create sales funnels using template/CMS system

Inbound/Outbound:

Run marketing campaigns
Content creation
Creating email newsletters
Preparation of marketing material
Set up and implement e-mail marketing campaigns
Brand marketing
Search Engine Marketing – PPC & SEO, Digital Display Advertising, Social Media and Email Marketing
Ensure that PPC search campaigns are monitored daily and meet relevant targets
Create display ads
Create Ads for search and display networks
Advertising and promotion through social media platforms
Draft copy for digital marketing communications
Ensure the content and format of all digital marketing is in accordance with the organisation’s/client’s brand guidelines
Assist with branding, design and content for presentations and proposals
E-mail marketing activity
Sourcing and writing news articles and associated images
Develop landing pages for clients
Content creation (Infographics, Case study and eBooks)
Conduct market research of competitors
Upload and schedule video release (YouTube, TikTok etc.)
Mobile marketing

Analytics:

Track and monitor a campaigns performance with a weekly/monthly report
Analyse data to identify the target market and optimise each campaign
Analyse the traffic and visitors to the business website and social media platforms
Analyse and report data with Google Analytics
Collecting campaign metrics
Follow up and analysis of campaign results
Monitor and report on activities and provide relevant management information
Deliver reporting and analysis of the campaigns and projects during and after campaigns to ensure that marketing is focused on providing strong returns

Where you’ll work

43 EAST STREET

BROMLEY

GREATER LONDON

ENGLAND

BR1 1QQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CREATIVE PROCESS DIGITAL LTD

Your training course

Multi-channel marketer (level 3)

Equal to A level

Course contents

Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines

Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.

Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.

Use research/survey software to gather audience insight and/or evaluation to support the project.

Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.

Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.

Proofread marketing copy ensuring it is accurate, persuasive and is on brand.

Use software to design and create marketing assets to meet the technical specification.

Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.

Organise offline and digital assets ensuring they are co-ordinated and legally compliant.

Use a website content management system to publish text, images, and video/animated content.

Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.

Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.

Identify and use data and technologies to achieve marketing objectives.

Monitor and amend campaigns to meet budget requirements including time and monetary costs.

Review campaigns regularly to ensure effectiveness, to optimise the results.

Measure and evaluate campaign delivery to identify areas for improvement.

Use data analysis tools to record, interpret and analyse customer or campaign data.

Your training plan

This role includes high-level industry-relevant training from Creative Process Digital. https://creativeprocessdigital.com/

A Multi-Channel Marketer (level 3) will learn how to effectively manage and execute marketing strategies across various channels. It suits those who want to develop skills in areas like content creation, campaign management, and data analysis. The programme is well-suited for graduates, marketing and comms assistants, marketing administrators, social media assistants and those looking to enhance their marketing expertise.

The training includes one study day per week. One of those study days per month is in person at the Creative Process Training Centre in Brighton. Please make sure you can travel to Brighton for this.

Please note this is a full-time role/training position recruiting now.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4-9)

Desirable qualifications

A Level or equivalent in:

Any (grade A-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental

Other requirements

Technical Skills • Basic knowledge of HTML and how websites work • A keen interest in digital online technologies • Knowledge and experience of using Adobe Photoshop would be advantageous • Experience in the use of social media platforms & management systems • Some UX/UI knowledge • CSS and HTML5 experience • Strong MS Office skills (Word, Outlook, Excel, PowerPoint) • Experience in blogging • Good Excel and Word skills • Knowledge of HTML • Personal digital marketing experience (blog, social media etc.) essential. • Knowledge of Google Analytics

About this company

EPC Choice Ltd is a leading provider of Energy Performance Certificates (EPCs) in the UK, established in 2008 and now comprising a team of four including two working directors and 2000 Energy Assessor Panel members. We operate in a “phygital” environment, linking physical services to the digital environment. What sets us apart is our commitment to quality, customer service, and innovation. We offer comprehensive EPC assessments, guidance, and support, tailored to meet the unique needs of each client. Our deep industry expertise and continuous improvement efforts ensure we remain a trusted partner in energy efficiency. EPC Choice Ltd is on a dynamic growth trajectory, with plans to expand our services and reach new markets. We are investing in cutting-edge technology to enhance our assessment processes and improve customer experience. We are launching a new digital marketing initiative to amplify our online presence and engage with our audience through innovative content. This initiative is particularly relevant to our Digital Marketing Apprenticeship, offering hands-on experience in SEO, social media marketing, content creation, and digital campaign management. This is a unique opportunity to develop your skills in a supportive environment and demonstrate your ability to lead our digital strategy. This role offers a unique opportunity to develop a comprehensive skill set, including: • SEO (Search Engine Optimization): Learn how to optimize our website and content to improve search engine rankings and drive organic traffic. • Social Media Marketing: Develop and implement social media strategies to engage with our audience and grow our online presence. • Content Creation: Create compelling content for our website, blog, and social media channels to attract and retain customers. • Digital Campaign Management: Assist in planning, executing, and analysing digital marketing campaigns across various platforms. You will have the opportunity to develop a comprehensive marketing strategy for the company that will set the foundation for a successful career. Alongside your marketing role, you will have the opportunity to work within other aspects of the business including: • Sales Support: Gain insights into our sales processes, assisting with customer inquiries, lead generation, and follow-ups. • Administrative Tasks: Support the administrative functions of the business, helping you understand the operational aspects of the industry. This role is perfect for a proactive and creative individual eager to learn, contribute to the future success of EPC Choice Ltd, and gain a holistic understanding of our business and industry.

http://www.epcchoice.com (opens in new tab)

After this apprenticeship

Having been instrumental in the development of the EPC Choice digital marketing strategy, you will ideally be positioned to transition into a full-time role and to continue with our growth path.

Ask a question

The contact for this apprenticeship is:

CREATIVE PROCESS DIGITAL LTD

Richard Nicholson

richard@creativeprocessdigital.com

01273232273

The reference code for this apprenticeship is VAC1000269768.

Apply now

Closes in 10 days (Monday 30 September at 11:59pm)

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