Business administration apprentice

Summary

Working on purpose built bespoke software to answer orders and customer enquiries, allocate orders, Handling and managing of stock, stock rotation and general admin duties. The role will evolve with time to integrate further into the business and various roles to enhance ongoing learning and development.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8am till 5pm.
40 hours a week
Possible start date: Wednesday 2 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working on purpose built bespoke software to answer order and customer enquiries, allocate orders.
Handling and managing of stock and stock rotation.
General administration duties to support the daily function of the business.
The role will evolve with time to integrate further into the business and various roles to enhance ongoing learning and development.

Where you’ll work

Unit 2, Woodhouse Station Gateway Centre

Signal Way, Mansfield Woodhouse

Mansfield

Nottinghamshire

NG19 9QH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator apprenticeship standard.

This is predominantly a work based programme which means that most of your learning will take place on the site of your employment and within your contracted working hours.

We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus or remotely using Microsoft Teams. These workshops are carefully designed to support the learning required throughout the apprenticeship.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed by all parties that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade Grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Problem solving skills
Logical
Team working
Initiative

About this company

Online Pharmacy 4U is a private healthcare provider, offering comprehensive medical services.Online Pharmacy 4U, located at the heart of England within the East Midlands region. We also now offer same day delivery within the North Nottinghamshire Region. Operating under United Healthcare

https://online-pharmacy4u.co.uk/pages/about-pharmacy4u#team (opens in new tab)

After this apprenticeship

To progress and develop within the business with relevant training that supports as required.

Ask a question

The contact for this apprenticeship is:

WEST NOTTINGHAMSHIRE COLLEGE

Leoni

apprenticeships@wnc.ac.uk

01623 900469

The reference code for this apprenticeship is VAC1000269204.

Apply now

Closes in 10 days (Monday 30 September at 11:59pm)

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